Social Housing - KNSM Island

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Social Housing - KNSM Island

Policies and regulations
Urban Design
Ownership and tenure

Main objectives of the project

Date

  • 1994: Construction

Stakeholders

  • Architect: Bruno Albert

Location

City: Amsterdam
Country/Region: Amsterdam, Netherlands

Description

Daidalos Tourist Resort

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Daidalos Tourist Resort

Mismatches
Financing
Urban Design

Main objectives of the project

Diadalos, a tourist village on Kos Island, harmoniously integrates with the Aegean landscape through its adaptive architecture. Divided into private, communal, and staff zones, the design prioritizes privacy, sea views, and respect for the site's topography. By eschewing repetitive hotel patterns, it aims to authentically capture the spirit of Greek Island architecture.

Date

  • 1992: Construction

Stakeholders

  • Architect: Nikos Valsamakis

Location

Continent: Europe
Country/Region: Greece

Description

Diadalos is a tourist village designed for 1000 people and located on Kos, one of the Greek Dodecanese Islands. The village is built on a plateau at 90m. elevation overlooking the sea to the south. The main design idea was the creation of an architecture that is well adapted to the physical and cultural identity of the place. Specifically, this architecture would take advantage adapted to the physical and cultural identity of the place. Specifically, this architecture would take advantage of the landscape, respect local topography and climate, and draw inspiration from the spatial qualities of the settlements in the Aegean. With the use of the simplest formal devices and contemporary means of construction, the design seeks to recapture the spirit of the architecture of the Greek Islands, and to bring out the quality of the Aegean landscape without resorting to the use of borrowed features and figures. This design approach also helps to transform the repetitive architectural patterns that are often associated with the architecture of hotels. The resort is divided into three zones.
The first provides private accommodation, the second consist of communal facilities while the third is that of the staff accommodation. There are two residential types, namely single-bedroom or two-bedroom family units. All units have a private verandah. Rather than opt for free standing pavilions, units are linked to form single or double-storey terraces of varying configurations. The terraces define an irregular pattern of narrow pedestrian streets, covered walkways and enclosed gardens. The principles governing the layout include the provision of privacy, the creation of views to the sea and respect for the slope, contours and orientation of the site. The resulting variety of spatial relationships gives a distinct identity to each point of the arrangement.

Social Housing at Marianella

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Social Housing at Marianella

Policies and regulations
Financing
Promotion and production

Main objectives of the project

The Marianella project (1983-1988) in Naples focused on rebuilding post-1980 earthquake. Objectives involved transforming a serial-type plan into dynamic urban interventions, creating three-floor residential blocks with courtyards. Using the French prefabrication system, it successfully addressed both housing needs and the reintegration of the outskirts.

Date

  • 1989: Construction

Stakeholders

  • Architect: Franco Purini
  • Architect: Aldo Aymonino
  • Architect: Laura Thermes

Location

Continent: Europe
City: Naples
Country/Region: Italy, Naples

Description

The idea behind the project for a block in Marianella, a center of the outskirts of Naples, consists in making react a type-morphological plan of serial nature, with the outline of the area, considered as a perimeter on which are projected different conditions of the context. In contact with such a outline, which is configured as an active margin, the model undergoes a series of subtractions that are proposed as architectural variations of the plan. It is subtracted so to the repetition inherent in the initial model by purchasing a geometric and plastic variability, which results in an increase of the complexity of the urban intervention.
The intervention for sixtyfour accommodation in Marianella, in the metropolitan area of Naples, was designed in 1983 and completed in 1988 after the earthquake of 1980, an event that ruined not only the historical center of the city but also the peripheral expansions. The project was thought both to be to rebuild a number of destroyed houses and to reconnect separate parts of the peripheral tissue. A urban fabric in which was spread a courtyard typology, which gave rise to complex residential units designed to accommodate families of farmers in the Neapolitan countryside. The project has taken this typological matrix, obviously transformed, proposing a series of residential blocks of three floors, organized around two types of courtyards. On the larger courtyards overlook houses with continuous balconies supported by iron pillars; the smallest include the stairĀ’s towers which, through four gangways, distribute eight apartments for each floor. The residential blocks are made with the French prefabrication system Ā“banches e tablesĀ” and then plastered. The stairs have an iron structure covered with tuff. Also the portals of entry to the courts are made with tuff.

Haarlemmer Houttuinen Housing

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Haarlemmer Houttuinen Housing

Mismatches
Financing
Urban Design

Main objectives of the project

The primary objectives of the Haarlemmer Houttuinen Housing project in Amsterdam were to establish a lively and community-focused environment. Architect Hertzberger aimed to create an intimate, pedestrian-friendly street, limiting access to residents' vehicles. The design prioritized fine-tuned scale, fostering a sense of community, and incorporating distinctive architectural elements to enhance the unique character of the residential quarter.

Date

  • 1987: Construction

Stakeholders

  • Architect: Herman Hertzberger

Location

Continent: Europe
City: Amsterdam
Country/Region: Amsterdam, Netherlands

Description

The Haarlemmer Houttuinen Housing in Amsterdam is squeezed between a busy main road and railway to the north and Haarlemmerstraat to the south. The north block was built by Hertzberger, the one to the south by the architects Van Herk & Nagelkerke. The two blocks are separated by a pedestrian street connected to Haarlemmerstraat by two gateway buildings also designed by Van Herk.

Hertzberger s housing block has projecting piers with balconies that give rhythm to the street. Each pier marks the entrance to four maisonettes and supports the balcony of the upper two. All entrances to the dwellings are off the street and balconies and gardens overlook it. Fine-tuning of scale is

achieved by tiles in the centre of the lintels and the granite pads supporting them, and by the different sized square windows which syncopate rhythms and let in light along the ceilings where window heads have been kept closed to give intimacy within.

Hertzberger wanted the new street to be a lively community area. The street is accessible only to residents cars and delivery vehicles. With the street closed to general motorised traffic and measuring only 7 metres in width, an unusually narrow profile by modern standards, a situation is created reminiscent of the old city. Street furnishings such as lights, bicycle racks, low fencing and public benches are distributed in such a way that the passage of traffic is obstructed with only a few parked cars. Some trees are planted to form a centre halfway between the two street sections. The lower maisonettes can be entered from their tiny gardens in the street, while the upper units can be reached by external stairs to a shared landing at first floor level, where the front doors are. While the extended block on the north side of the street provides shelter from the busy main road and railway behind it, the south-side block is one storey lower to allow the sun to shine in the street. In this respect, the scheme reinstates the original function of the street as a place where local residents can meet. Streets which no longer serve exclusively as traffic thoroughfares are increasingly seen on the new housing estates and in urban renewal projects. The interests of pedestrians are being taken into consideration, and with the recognition of the woonerf as a street space in a residential area where pedestrians enjoy legal protection against traffic, they are slowly regaining their rightful ground. The decision to reserve a strip 27 metres wide fl anking the railway for traffic purposes forced Hertzberger to build up to this imposed limit of alignment. As a result there was no room on this side for back gardens, which might in fact have been permanently in the shade. Unfavourable factors such as undesirable orientation and traffic noise meant that the north side would have to accommodate the rear wall, and so automatically all emphasis came to lie on the street side which faces south. The north side has no entrances or balconies. The long, continuous rear wall forms a sort of city wall marking the limits of the residential quarter and setting it apart from the railway viaduct, the open area beyond and the harbour in the

distance. In order to involve the rear view in the architecture, the upperstorey dwellings were given bay windows. These are the only plastic features in an otherwise unarticulated wall.

Plastic bottle houses for Sahrawi refugees

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Plastic bottle houses for Sahrawi refugees

Policies and regulations Local policies Evaluation and impact
Urban Design Environments Quality Inclusion Equity Participatory processes
Promotion and production Participatory processes Innovation Materials Management and maintenance
Ownership and tenure Land ownership

Main objectives of the project

Plastic bottle houses transform life for refugees

Tateh Lehbib Barika is no ordinary engineer. He was born in the Sahrawi refugee camps in Algeria, which are home to thousands of people displaced by conflict in Western Sahara more than 40 years ago. Growing up he experienced first-hand the harsh conditions endured in the camps, where metal roofing sheets on mud brick houses intensify the searing desert heat and often blow off during frequent sand storms.

After receiving a scholarship from the UNHCR (the UN’s refugee agency) to study renewable energy, Tateh Lehbib returned to the camps with an innovative idea to improve living conditions for his community, which had been devastated by floods. He set about building a new home for his grandmother using recycled plastic bottles filled with sand. His idea caught the attention of the local UNHCR office, which helped him secure USD$60,000 funding to build 25 more homes.

The community-led project demonstrated how readily and freely available materials could be used to build better homes, reducing refugees’ reliance on external aid and recycling problematic plastic waste. For 50 vulnerable people, the project has provided a safer, cooler place to live and for the community at large, the skills to continue building.

Date

  • 2018:

Stakeholders

  • Promotor: World Habitat

Location

Continent: Africa
City: Tinduf
Country/Region: Algeria, Tinduf

Description

Like most settlements of their kind, the Sahrawi refugee camps in Algeria were only ever meant to be a temporary housing solution for people displaced by erupting conflict in Western Sahara in 1975. More than 40 years after they were established, however, the camps are still home to thousands of people, many of whom have never lived anywhere else. Life in the camps is tough. Money and food are scarce and the refugees live in fragile mud houses or tents and endure harsh weather conditions.

Among the typical adobe structures used to house refugee families, are some newer buildings. They stand out because they are round rather than rectangular in shape but it is how they were constructed that is the most remarkable thing about them. The homes were built using recycled plastic bottles filled with sand and form part of an innovative project to improve the living conditions of Sahrawi refugees stuck in ‘temporary’ housing in the camps.

The project is the brainchild of Tateh Lehbib Barika, himself a Sahrawi refugee who was born and raised in the camps. He received a UNHCR (the UN’s refugee agency) scholarship to study renewable energy and returned to build the first prototype plastic bottle home for his grandmother after catastrophic flooding in 2015 destroyed 80 per cent of homes in the camp.

His idea caught the attention of the local UNHCR office in Tindouf, which provided USD$2,000 and helped secure USD$60,000 of funding from the UNHCR to build 25 plastic bottle houses across the five Sahrawi refugee camps in the province. Some refugees were originally sceptical about the initiative, wary it would take away resources from other areas like food assistance but Tateh Lehbib worked hard to raise awareness of the benefits of the project and people gradually came to accept the idea.

The build

Construction began in November 2016 and 27 buildings (two more than expected) were completed by April 2017. The plastic bottle homes have rehoused around 50 refugees who were selected because they are on very low incomes, elderly, or have special needs or disabilities. The homes were built by the refugee community under the direction of Tateh Lehbib. The project directly employed 200 people within the camps, who in turn paid a further 1,500 people to collect and fill bottles.

Each home took about one week to build and required around 6,000 plastic bottles, which were sourced from institutions, schools, hospitals and landfill. Groups of refugees formed to gather and prepare the construction materials. One group was tasked with collecting bottles while another filled them with sand from the dunes. Once filled, a truck transported the bottles to trained masons who stacked them horizontally, filling in the gaps with sand to make a basic cylindrical structure with two windows. The interior walls were covered with a layer of earth and straw, followed by a thin layer of cement. Cement was also used to seal the exterior of the building. The homes have a double layer ceiling to reduce the level of heat coming in – vitally important in an area where temperatures regularly reach 50°C.

Tateh Lehbib’s prototype plastic bottle house cost USD$291 to build. The initial cost of the project was USD$2,400 per home due to increased labour, staffing, transportation, training, materials and tools costs. This reduced to USD$1,630 as the need for training declined. The adobe structures typically used in the camps cost around USD$582 – USD$1,160 to build.

The plastic bottle homes are smaller than their adobe counterparts, but they offer superior protection from fire, sandstorms, floods and high winds. The temperature inside a plastic bottle home is around 5ºC lower than the mud brick alternative and people living in the homes say they feel safer.

Increasing self-sufficiency

A key objective of the project was to improve not only the living conditions within the camps, but also to increase the self-sufficiency of refugees. Used plastic bottles and sand form the bulk of construction materials and can be collected free of charge from institutions, landfill or off the streets. This leaves refugees more able to pay for other materials, like cement, themselves and reduces reliance on external funding.

Even though opportunities within the camps are limited, the Sahrawi people place great value on education, learning and innovation. The project built on this pre-existing culture by running training programmes and workshops for educational centres, women’s associations and youth groups to help inspire and motivate young people to develop their ideas as Tateh Lehbib did. The Sahrawi people’s willingness to learn new skills means the knowledge needed to continue building plastic bottle homes is now embedded in the community. This increased self-sufficiency is crucial in the camps because limited economic opportunities and the harsh climate force refugees to rely heavily on international humanitarian assistance.

The important social impact of the project is coupled with its equally important environmental impact. Plastic waste is a huge and growing problem globally, but even more so in areas where there is little or no formal recycling. Plastic bottle construction recycles tonnes of plastic waste that would likely end up in landfill or in the ocean.

The durability and abundance of used plastic bottles represents a huge environmental challenge – but these qualities also make them good, low-cost building materials for communities with few resources. The plastic bottle method also uses significantly less water than building with mud bricks, preserving a precious commodity in the desert.

The future

Plastic bottle construction is an emerging technique across Latin America and Africa. Following the success of the Sahrawi refugee project, plans are being formed to develop the method further. Tateh Lehbib intends to build a centre in the camp to investigate climatic building design with plastic bottles and hopes to attract engineers and creative architects to help improve design and efficiency, for example by replacing cement with lime and earth and improving ventilation and roof design.

Tateh Lehbib’s aim is to establish plastic bottle construction as common practice and he plans to use the method to build other much-needed resources, such as schools and health centres, in the five Sahrawi camps. He is currently involved in a research project with his professors at the University of Las Palmas de Gran Canaria to develop further solutions.

While the UNHCR-funded project has come to an end, its impact continues to be felt by those living in the homes and also by the community at large. Plastic bottle homes may be basic but they are safe, durable and easily replicable. The self-sufficient nature of the construction method means future homes can be funded by refugees themselves (who have gained skills through participating in the project) or through individual grants. A culture of interdependence and support exists across the Sahrawi community and additional homes are already being built using the plastic bottle method, proving the initiative is sustainable without external funding.

View the full project summary here – available in English only

Authors:

Residential Energy Efficiency for Low Income Households

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Residential Energy Efficiency for Low Income Households

Mismatches Vulnerable groups New family structures
Policies and regulations Governance
Financing
Urban Design Liveability Inclusion Equity Participatory processes
Promotion and production Technology

Main objectives of the project

Homeowners living in formerly state-owned buildings are supported to work together to improve their homes through the REELIH project.

Many multi-apartment blocks in former Eastern Bloc countries Armenia, Bosnia and Herzegovina and Macedonia fell into widespread disrepair following mass privatisation in the early 1990s. By creating homeowner associations, residents are able to borrow collectively to carry out energy efficiency improvements to their homes.  This makes heating homes more affordable, improving the health and well-being of residents.

After proving successful in Macedonia, the approach was transferred to Armenia and Bosnia and Herzegovina. Since all three countries face similar challenges, they all began with the principle of collective action and then went on to adapt to meet their different needs.

The project has developed connections between individuals, homeowner associations, local governments and banks. The work has helped spread awareness about energy efficiency and increased the funding available to residents to improve their buildings.

Date

  • 2017:

Stakeholders

  • Promotor: World Habitat

Location

Continent: Asia
Country/Region: Armenia, Yerevan

Description

Project Description

The Residential Energy in Low Income Households (REELIH) project is about the transfer of a successful approach to improving lives through improving buildings, which Habitat for Humanity began in 2009 in Macedonia. The project objective is to tackle poverty and improve the health and quality of life of low income homeowners. It is an approach which responds to a problem common across countries of the former Eastern Bloc. Before mass-privatisation occurred across the region in the 1990s, huge state-driven building programmes had provided the majority of the housing stock as multi-apartment blocks. Once ownership of these blocks was transferred to residents, the common areas of many buildings (roofs, stairs, facades) fell into disrepair as communal maintenance arrangements were not set up or not maintained by residents. As a result, thousands of buildings are at varying degrees of disrepair, with very poor insulation and sometimes dangerous structural flaws.

This project helps residents to improve their buildings by encouraging and enabling them to work together to arrange and finance energy efficiency works. The original approach was developed and trialled by Habitat for Humanity Macedonia. This provided the starting point for the REELIH project, a transfer which has been co-ordinated by the regional office of Habitat for Humanity (covering Europe, Middle East and Africa). Local partners in Armenia and Bosnia and Herzegovina have led and implemented the project on the ground, adapting specific elements to fit within the different administrative, financial, political and economic contexts of those countries.

The project, which receives funding from the United States Agency for International Development, supports individual homeowners living in multi-apartment blocks to mobilise and act as Homeowner Associations to collectively manage their buildings. These resident-led groups are able to get access to technical expertise through the project so they can make their buildings more energy efficient. As a result, residents spend less on energy and also benefit from improved air quality, which has a positive impact on people’s health.

A significant feature of the project is the work that Habitat for Humanity carries out in each country to develop financial models so the improvements can be funded. One of the ways that this is achieved is through mediation carried out between residents, the public sector and the private sector. This has really helped increase the funding available for this type of work and has made it much easier for people from different backgrounds and organisations to work together to achieve improvements for residents and the wider community.

The Residential Energy in Low Income Households (REELIH) project is co-ordinated by the Europe, Middle East and Africa branch of Habitat for Humanity International. Habitat for Humanity International is a non-governmental organisation working in 70 countries around the world. The organisation’s work is focused on ensuring that everyone has a decent place to live and on finding solutions to housing issues. This project is delivered by in-country partners: Habitat for Humanity Macedonia, Habitat for Humanity Armenia, and Enova in Bosnia and Herzegovina.

Aims and Objectives

The main aim of the REELIH project is to tackle poverty and improve the health and quality of life of low income homeowners living in multi-apartment buildings. The project – currently delivered in Macedonia, Armenia and Bosnia and Herzegovina but of relevance to many countries across Eurasia[1] – works by:

  • Raising awareness about energy efficiency as a way of tackling poverty and reducing carbon emissions.
  • Providing technical expertise to residents living in multi-apartment buildings to help them form Homeowner Associations.
  • Helping residents to plan and organise energy efficiency work to be carried out on their buildings.
  • Helping to develop trust between residents, lenders and local governments.
  • Developing and testing replicable models of collective borrowing which help residents access funding.
  • Improving the health of residents through improved heating and air quality in their homes.

Through the Residential Energy Efficiency project, Habitat for Humanity demonstrates the case for public and private investment in residential energy.

The work is helping:

  • to establish and develop an investment market for retrofitting;
  • to secure the financial and political support of governments;
  • to place an increased focus on improving existing buildings.

[1] Eurasia is a combined continental landmass of Europe and Asia. The REELIH project is applicable in particular in countries that were formerly part of the Eastern Bloc, where there has been very high subsidy and nationalisation followed by economic decline and rapid privatisation.

Context

In many countries across Eurasia, there are large numbers of blocks of flats which were built using prefabricated units. Built between 1951-1991, this type of housing was originally state-owned and managed with high levels of subsidy. Following the collapse of the Soviet Union and former Yugoslavia, mass privatisation led to high levels of private homeownership. However, many of these buildings have fallen into disrepair and are now inefficient and expensive to heat. As countries in the region are mainly located in climate zones with cold winters, poorly heated homes affect the health and well-being of the residents, particularly those on low incomes, who also struggle with high energy costs. Heating poorly insulated buildings wastes large amounts of energy. Poorly maintained residential buildings also generate higher carbon emissions and contribute towards pollution and climate change. In this region residential buildings are the largest single consumers of energy and a major source of greenhouse gasses, especially carbon dioxide. However, the market for energy efficiency in the countries where the Residential Energy Efficiency project is working is not well developed. Also because households have been used to receive high levels of state subsidy to pay energy bills in the past, saving energy to save money is a new concept for many people.

Key Features

The REELIH project acts as a facilitator and mediator between homeowners and the public and private sector so that retrofit projects can be planned, funded and delivered. This mediator role has supported the formation of new Homeowner Associations, which are organisations formed of and run by residents. Through this programme these associations have become credible recipients of both bank loans and local government subsidies, enabling them to improve their homes and buildings. This is a significant development as previously residents were not able to get access to loans to improve their blocks of flats.

Capacity building is a key feature of this project and is implemented by in-country partners: Habitat for Humanity Macedonia, Habitat for Humanity Armenia, and Enova in Bosnia and Herzegovina. Training and awareness-raising helps ensure residents know about energy efficiency and their right to adequate housing. These in-country partners support Homeowner Associations to form, to plan which home improvements they will carry out and to decide if they will manage the work themselves or through contractors.

The work of the in-country partners also extends to working with banks and local authorities. The development of a market for residential energy efficiency retrofits is a great success of the project. It has created an opportunity for low income households to access funding and has helped to attract subsidy from local government in the form of match funding for loans. With the support of the REELIH project residents in Homeowner Associations have demonstrated their ability to manage projects and loan repayments, allowing them to make real improvements to their lives. The loan repayment rate of residents working with the project is 100%, which is a significant achievement.

In addition to providing technical assistance, Habitat for Humanity funds energy audits. These audits help the organisers to decide which buildings should be targeted and also help Homeowner Associations to make informed decisions about the work they will have done.

Habitat for Humanity currently shares knowledge about residential energy efficiency via three websites, one in English, one in Armenian and one in Bosnian. These explain how the project works and take people through a step by step guide on how to make improvements in their homes and in common spaces and structures (roof, facades, stairwells) in multi-apartment buildings.

What impact has it had?

In the context of former Eastern Bloc countries, the development of a market for resident-led energy-efficiency works is ground-breaking. The history of state-control over maintenance of the housing stock, combined with a heavily subsidised energy supply means there has been very little awareness of or interest in issues like energy efficiency among residents. As a result of the work of Habitat for Humanity on residential energy efficiency, more than 3,800 individuals now live in more comfortable and efficient housing across the three countries. Retrofitting has cut energy bills for low income homeowners by up to 50%, helping to reduce poverty and tackling rising energy costs. The project supports the rights of citizens to a good home, helping residents to access the means to improve their own housing.

By 2017, the project had achieved the following:

  • In Macedonia, 35 buildings (671 households, around 2,215 residents) have had energy efficiency works,
  • In Armenia, 18 buildings (519 housing units, 1,500 residents) have had work completed and the work of Habitat for Humanity has led to a commitment from the Yerevan Municipality to co-finance retrofits on 900 further units.
  • In Bosnia and Herzegovina, four buildings (49 housing units, 133 residents) have been retrofitted. This has attracted the attention of local governments in the Tuzla Canton who have now developed an action plan to retrofit 973 further homes. The plan will provide subsidies to match loans and other funds raised by Homeowner Associations.

The continued success of the work in Bosnia and Herzegovina and Armenia is now inspiring further work in Macedonia. The United States Agency for International Development (USAID) is funding a second phase of the project, which began in 2017 and will run until 2019.

The project has led several local governments to provide subsidies for energy efficiency interventions. In Armenia the Municipality of Yerevan has provided 40% subsidy for all energy efficiency interventions through the REELIH project. Habitat for Humanity Armenia is also working collaboratively to reform the national Armenian Housing Law, to create a better investment environment for Homeowner Associations. In Bosnia and Herzegovina, following the implementation of residential energy efficiency work by Habitat for Humanity, the Tuzla Canton local government has produced a five-year plan focusing on energy use in residential buildings. It is the first of its kind in Bosnia and will support large scale investments in residential energy efficiency across the area. It is expected this approach will spread to other areas. In addition, Habitat for Humanity is currently working on influencing the reforming of Homeowners Association laws in all three countries.

How is it funded?

The project costs are funded jointly by Habitat for Humanity International and the United States Agency for International Development (USAID). Residential energy efficiency is a key part of the Habitat for Humanity International strategy for Europe and Central Asia until at least 2020 and currently US$100,000 per year is allocated to this work from the organisation’s core funding.

  • First half of 2012, Habitat for Humanity invested US$35,000 from its own undesignated funding sources for the initial development of a regional initiative building on the experiences from Macedonia
  • Preparatory work exploring the transfer from Macedonia, identifying Armenia and Bosnia and Herzegovina as suitable countries, and reaching out to diverse partners and stakeholders, in addition to technical assistance and mediation with Homeowner Associations, financial institutions, local government:
    • US$2,000,000 (USAID, maximum committed funding for 2012-2019).
    • US$590,000 (Habitat for Humanity International, committed funding for 2012-2019).
  • Additional project funding leveraged in subsidy or investment to date from private institutions and governments:
    • US$100,000

The costs of the energy efficiency works are covered through different routes depending on each country. Energy efficiency markets are still being developed by Habitat for Humanity and their in-country partners. In Armenia, where Habitat for Humanity has successfully set up loans for Homeowner Associations these are combined with subsidy from the local government if available.

Macedonia:

  • Revolving loan fund set up by Habitat for Humanity Macedonia to help finance energy efficiency works: US$912,705. This fund aims to demonstrate that Homeowner Associations reliable clients, as currently commercial banks do not lend to these actors
  • Additional funding for energy efficiency leveraged by local governments: US$857,360

Bosnia and Herzegovina:

  • Energy efficiency works are covered by a combination of financial subsidy and residents’ personal savings.
  • Subsidy for retrofitting works: US$125,000 budget allocated (in 2017) by the canton of Tuzla, along with match funding by five different local governments which should collectively amount to US$300,000 (final amount of match funding still to be confirmed).

Armenia:

  • The Municipality of Yerevan has committed to fund 40% of the building retrofit costs per each building, and up to 900 buildings following the first retrofit pilot.
  • Ineco Bank and AGBA Credit Agricole Bank are working with Habitat for Humanity to develop loan products for Homeowner Associations.
  • Loans are insured by guarantees based on an assessment of the Homeowner Association’s cash flow (typically the history of collection rates of building management fees over the past two years).
  • The cost of retrofitting works is split with 60% covered by loans and 40% covered by subsidy. The interest rate for the loans is 17% (the average rate for retail loans), with repayment in three to five years.

Why is it innovative?

Residential Energy Efficiency for Low Income Households targets low income households affected by high energy costs, informing them about energy efficiency and providing technical support to help them manage the retrofitting of their homes. The skills people have gained through the project help them get involved in raising awareness, sharing their knowledge and concerns about energy costs as a cause of poverty and helping municipalities to further understand their residents’ needs.

By mediating between Homeowner Associations, municipalities and banks, the approach of Habitat for Humanity has improved the financial credibility and borrowing power of low income households. This is a particular accomplishment, as banks in Armenia (as in most of Eastern Europe) were previously unwilling to issue loans to Homeowner Associations. Through technical assistance and effective collaboration, the REELIH project has helped to establish new financial mechanisms, which facilitate the distribution of public funds and loans from banks directly to the Homeowner Associations. This provides an alternative to the need for each individual household in a multi-apartment building to raise their own finances. It allows a whole-building approach to energy efficiency which can be managed collectively by the residents. As the loan is also managed by a single entity (the Homeowners Association), the whole process of making improvements to buildings has also become more efficient.

What is the environmental impact?

Approximately 80% to 90% of energy is used during the lifetime use of a building with the remaining 10% to 20% used during construction and demolition (this also accounts for embodied energy). Retrofitting has a positive environmental impact by making buildings more energy efficient, reducing carbon dioxide emissions and the use of fossil fuels. As the number of retrofitted buildings increases, so does the positive environmental impact of the Residential Energy Efficiency project.

Retrofitting homes improves air quality and helps reduce moisture and noise, provides greater comfort and reduces the required frequency of maintenance and repair work. The retrofitting works carried out through this project can reduce the total energy consumption of these homes by up to 50%.

Specific features delivered through the programme include:

  • Thermo-insulation of the façade of the buildings.
  • Repair, replacement and/or new flooring and roofing with materials with thermal features.
  • Replacement of windows and entrance doors.

The approach of REELIH ensures materials used for retrofits provide optimal energy saving results. Different vendors are used in each building and materials are selected based on energy audits. In Bosnia and Herzegovina, most materials are produced or available locally. Some materials are imported in Armenia. Energy efficiency interventions are sometimes implemented hand-in-hand with other work on strengthening the structural stability of the buildings, improving them for future generations.

Is it financially sustainable?

Habitat for Humanity International has placed energy efficiency within its key strategy and funding streams until 2020. As of 2017, the project has funding from USAID for at least two more years. Advocacy carried out by the project has secured commitment from a number of local governments to place energy efficiency in their budgets. This achievement has been key to the financial sustainability of this work.

The relationship building with banks is also a very important aspect. Two additional banks in Bosnia and Herzegovina have started financing window replacement and other retrofit measures, and are now interested in developing affordable residential energy efficiency products for families and Homeowner Associations. In particular, banks would like to see a Guarantee Fund to reduce the risks of loans to Homeowners Associations. This option is being explored by Habitat for Humanity, in order to expand the number of banks that would be willing to provide loans for residential energy efficiency for multi-apartment buildings.

Over time Habitat for Humanity International believe it might be possible to set up revolving loan funds so Homeowner Associations can pay for energy efficiency works without any subsidy. At the moment the market is not developed enough in any of the countries where the project is being implemented for this to happen.

What is the social impact?

Residential Energy Efficiency for Low Income Households provides practical solutions to a housing problem that negatively affects standards of living, household budgets and quality of life. The project prioritises community-building and working in partnership across different organisations and sectors, focusing on solving energy poverty for low-income families and has a real impact on residents’ lives and their homes.

Multi-sector partnership and knowledge sharing is not only carried out on the ground but also through online knowledge sharing platforms. Presently there are two national knowledge sharing website for the work in Armenia (http://taqtun.am) and in Bosnia and Herzegovina (http://topaodom.ba), and a regional website for the project at a wider level (https://getwarmhomes.org). The national platforms allow residents and stakeholders not directly involved in the project to learn about and develop their own energy efficiency improvements, and the regional one acts as an international platform to share knowledge on residential energy efficiency.

Through the REELIH project, Habitat for Humanity works with residents to set up Homeowner Associations and strengthens their ability to negotiate for improvements with municipalities and banks. Homeowner Associations and their residents are given training on energy efficiency where they can share ideas on how they can save energy and money together. The technical assistance and expertise provided empowers residents to work collaboratively and go through the process of renovation themselves. Technical support is provided for decision-making, contracting construction companies, gaining subsidies from governments and funds from other financial institutions. The training, combined with mediation, ensures Homeowner Associations are seen as credible organisations. The project also develops community relationships by supporting residents to work together.

The physical retrofits themselves lead to better health and well-being as homes are more comfortable to live in and issues of cold, dampness and air pollution are improved. Residents are able to make better use of all the space in their homes (before many would only use one room with wood or coal fires for heat). Building improvements have also led to improved community interaction by making the shared spaces (such as stairways and hallways) more useable. The infrastructure of the building (e.g. pipes, elevators, etc.) also benefitted from energy efficiency as they are now less exposed to cold and dampness and therefore need less frequent maintenance. The increased awareness and appreciation of energy efficiency has led some residents to make further improvements to their own homes, for example by fitting double glazing or investing in energy efficient appliances.

Overall the approach has tackled poverty by reducing the living costs of low income residents through energy savings.

Barriers

The Residential Energy Efficiency project works in a region where energy efficient retrofits have not been well researched and are not widely understood. The project has had to work hard to prove its worth and raise awareness about the subject.

There is little clarity about homeowners’ rights and responsibilities relating to the management and maintenance of common spaces. This means there is little trust between homeowners and other partners when it comes to organising works on buildings and cost sharing. In Armenia, Habitat for Humanity has tried to overcome this by working with others on reforming the national Armenian Housing Law to improve clarity and create a better environment for cooperation and investment. Government arrangements across the region are incredibly complex, with multiple layers of administration at different levels. This presents an additional challenge with transferring the approach – not just across, but within countries.

Banks in Armenia (and across Central and Eastern Europe) cannot offer loans on buildings but ask individual residents to provide personal guarantees which can be difficult and time-consuming. The project has facilitated new lending mechanisms so loans can be made to Homeowner Associations on behalf of the whole building. This has been achieved through good communications with banks and ongoing technical assistance to residents and Homeowner Associations.

Another challenge relates to the project’s desired focus on low income households. The state programme applies an approach which awards subsidy based mostly on the state of buildings i.e. from the time of construction until today – the building has never been refurbished, it does not have thermal insulation. Surveys are conducted to determine the buildings with the highest needs. Nonetheless, most multi-apartment buildings in the area made up of mixed incomes families. As a result this means some of the households who benefit are in higher income groups. Nonetheless, one of the criteria for the building selection is that the majority of residents/ households in the building are very low income. Therefore, the project ensures that at least the largest part of the people it reaches is indeed part of their target group.

Countries in much of Eurasia are mainly located in climate zones with cold winters, so energy and heating efficiency should be a major concern for governments and residents. However, historically energy costs have been heavily subsidised so awareness about energy saving is low.

In South-East Europe and the Commonwealth of Independent States (unlike in Central and Eastern Europe), legal barriers exist which create additional difficulties with maintenance and new investments in multi-apartment buildings. This is further aggravated by the fact that homeowners living in multi-apartment buildings in these areas usually have lower incomes. Since the early 2000s improving energy efficiency has become an increasing priority for Central and Eastern European countries but the majority of buildings (50-70%) are still waiting for renovation so large numbers of residents are affected by high energy costs.

Lessons Learned

Habitat for Humanity International has developed several policy recommendations based on the lessons learned from the Residential Energy Efficiency for Low Income Households project:

  • A system of clearly defined responsibilities is needed in multi-apartment buildings that integrates energy efficiency.
  • Financing mechanisms need to be available and affordable to residents. Government intervention through targeted subsidy or loan guarantees is necessary.
  • Assistance to all stakeholders is necessary for successful renovation of the housing stock on a larger scale.
  • It is vital to interlink housing and social policies to improve energy efficiency in housing.
  • Providing information for example through presentations, training and awareness campaigns helps more people achieve energy efficiency by promoting informed choices.
  • It is crucial to establish and create opportunities for knowledge-exchange and experience-sharing.

Evaluation

The REELIH project is evaluated by looking at energy savings made through pre-retrofit and post-retrofit energy audits. These are carried out using an approach Habitat for Humanity developed in 2012. Energy audits are carried out by ENOVA, an environment and energy consultancy and the in-country partner for the project in Bosnia and Herzegovina and by the in-country office of Habitat for Humanity in Armenia.

Habitat for Humanity and partners have also conducted base-line surveys of the housing stock and the financial and living conditions of residents. They have looked at things like participation in Homeowner Associations, comfort levels in the home, and awareness about energy efficiency. These surveys will be repeated in the future to help understand the impact of the project.

Recognition

  • Residential Energy Efficiency in Low Income Households features as best practice in the ‘Energy Poverty Handbook’ published by the office of Tamás Meszerics (Member of the European Parliament) via The Greens/EFA group of the European Parliament.
  • The work of Habitat for Humanity on residential energy efficiency has influenced regional initiatives including:
    • Build Upon; A collaboration of ‘Green Building Councils’ (not-for-profit organisations set up to improve and protect the environment by improving buildings).
    • The EU Observatory on Energy Poverty; A consortium set up in 2016 to address and understand energy poverty across the European Union.
    • C4E Forum; The Central and Eastern Europe Energy Efficiency Forum, set up to share and build upon successful energy efficiency work across the region.
  • A conference on residential energy efficiency in May 2017 attracted a range of interest from across Europe.

Transfer

Habitat for Humanity International started the first REELIH project in Macedonia in 2009. With the continued support of USAID, the approach was successfully transferred and has been adapted in Bosnia and Herzegovina and Armenia. Following pilot projects, a number of regional and local governments are supporting more work on residential energy efficiency. Subsidies are now being provided in five areas in the Tuzla Canton region of Bosnia and Herzegovina and in the Municipality of Yerevan in Armenia. These subsidies will match loans raised by Homeowner Associations to help pay for energy efficiency improvements. This was made possible by the work of the REELIH project.

Habitat for Humanity Armenia is also partnering with Spitak and Vayq Municipalities to work with them on energy efficiency in residential and public buildings in their areas. Their success with the REELIH project helped them to attract funding from the European Union to do this.

Visitors from the United Nations, European Union, the Deutsche Gesellschaft für Internationale Zusammenarbeit GmbH (GIZ), United States Agency for International Development (USAID) missions and other development agencies have been to Armenia and Bosnia and Herzegovina to learn from the project. In Macedonia, Habitat for Humanity has helped to make energy efficiency a subject for students in technical high schools, providing training sessions and arranging internships.

Energy poverty and poor energy efficiency in residential buildings is a problem in many countries of the former Eastern Bloc. A great number of low income families could benefit from the REELIH approach to accessing finance and subsidy.

The REELIH work was shared in April 2017 at a conference in Brussels aimed at raising awareness and interest among EU-policymakers and developing opportunities for people to work together.

 

Authors:

Granby Four Streets Community Land Trust

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Granby Four Streets Community Land Trust

Mismatches Functional adequacy Services Demographic/Urban growth
Policies and regulations Local policies Building capacity
Urban Design Urban fabrics Quality Liveability
Promotion and production Participatory processes Innovation Self-promotion

Main objectives of the project

Granby 4 Streets developed out of a community group that campaigned against the demolition of houses and relocation of the community. It has successfully halted the demolition and provided a focus for the community using a creative approach. Its long term goal is to renovate all of the houses in the Granby triangle providing homes for 250 families who are either members of the original Granby community wanting to return home, or local families in housing need.

Date

  • 2015:

Stakeholders

  • Promotor: World Habitat

Location

Continent: Europe
City: Liverpool
Country/Region: Liverpool, United Kingdom

Description

Project Description

Granby 4 Streets and its predecessor community group have, for many years, kept the Granby community together. Its ultimately successful campaign to halt the demolition of houses provided a focus for the community but its approach was unconventional and creative. It focused on reclaiming empty houses and streets from dereliction and boosting the community’s pride in the area. It runs a street market that sells vintage clothes, cakes and Caribbean food. This has kept people visiting the area and has provided a visual presence for the community in the wider area and the city.

It organised community painting and community gardening. This work manifested itself in murals and artwork on the bricked up windows of empty houses and in the displays of flowers and vegetables planted in recycled containers along the length of the streets. This activity won the North West in Bloom Award in 2014.

In 2011, it successfully attracted funding from a Jersey-based social entrepreneur. This enabled the community to commission architects to set out plans for the area. These featured a number of highly innovative designs including turning one house with no roof into a glazed winter garden. The designs achieved significant media attention and won the prestigious art award the Turner Prize, in 2015.

In 2012, Granby 4 Streets successfully negotiated with the council for ten homes to be transferred to the Community Land Trust for renovation. Five have been sold and five retained for low-cost renting.

The work helped inspire other renovation projects to take place in Granby. A renovation programme by local housing association Plus Dane has seen work start on renovating 27 derelict houses. Liverpool Mutual Homes is renovating 40 houses and a local housing cooperative, Terrace 21, is soon to start renovating five houses.

In 2015, Granby 4 Streets set up Granby Workshop, a social enterprise based in Granby itself that makes household products, such as door handles and fireplaces from the waste and rubble left by the houses that were demolished. The composite material they produce has become known as Granby Rock.

In 2016, Granby 4 Streets successfully secured Arts Council funding for the Winter Gardens house. This, when built, will use two derelict houses to create a glazed communal space that they envisage will be used like a botanical garden to grow exotic plants. The building will also provide a common house for the community, have bed and breakfast accommodation and conference facilities to help generate income for Granby 4 Streets.

Aims and Objectives

Granby 4 Streets aims to bring community regeneration to the whole Granby neighbourhood, not only undoing the damage and neglect of the last forty years but retaining the best of what remained and building a better, stronger and inspiring area. Its vision statement describes creating “a thriving, vibrant, mixed community, building on the existing creativity, energy and commitment within the area”.

Its initial redevelopment brief described “retaining the generosity and flexibility of the original buildings”, and “creating a neighbourhood, which provides affordable housing; the greenest quarter in the city; is architecturally rich and includes the imaginative renovations of Victorian terraces”. Its long-term goal is to renovate all of the houses in the Granby triangle, providing homes for 250 families who are either members of the original community wanting to return home or local families in housing need.

The main issues Granby 4 Streets aims to address are:

  • Lack of cohesion and resilience.
  • Low levels of civic engagement to hold accountable bodies to task.
  • Social isolation that some groups within the community experience e.g. minority groups.
  • Lack of buildings for public use or social activities for the good of the community.
  • Lack of communal spaces to enhance community cohesion and healthy lives.
  • Poor state of housing in the area.

Context

Granby is a small area of Liverpool. It comprises a series of roads of nineteenth century terraced houses, located in the Liverpool L8 area, about a mile from the city centre. It is the most ethnically diverse area of Liverpool and reportedly the home of the UK’s oldest Black community. There is evidence to suggest that a Black community has lived in this area for almost 400 years.

The community is amongst the poorest in the UK. In 2015, it was measured to be within the 1% most deprived wards in the country under the indices of deprivation. This measure considers levels of income, employment, education, health, crime, living environment and barriers to housing. The main street that runs through the area (Granby Street) was, until the early 1970s, a busy high street with grocery shops, butchers, small scale manufacturing and even a cinema. But during the 1970s, the area began to decline, residents experienced high levels of unemployment and increasing levels of poverty. Tensions in the area spilled over into 1981 with a serious civil disturbance known as the Toxteth Riots. One person died, hundreds were injured, hundreds more were arrested and many buildings were damaged or destroyed.

In the years following the riots, life in Granby became increasingly bleak. Poverty and unemployment levels became worse, more shops went out of business and empty houses began to appear as people’s perceptions of the area became more negative. Liverpool City Council’s response to these problems was highly controversial within the local community. It acquired hundreds of houses in the area for demolition. New houses were built in their place but some areas were left as vacant demolition sites. Allocation policies for the new houses were also controversial; the community perceived that they had the effect of breaking up the original community. The original houses were left standing in just four streets. But even here, most of the houses were acquired by the council and housing associations and bricked up and left vacant. Many members of the community felt that there was a policy of managed decline. Some perceived it as “special measures” (a term borrowed from the UK government’s response to failing schools) in response to, and possibly as punishment for, the 1981 riots.

Council intervention was accelerated in the early 21st Century with the introduction of the national government’s Housing Market Renewal Programme. This provided government funding for councils to deal with areas with housing in decline. During this period, more houses were acquired and bricked up and more were demolished. There was little maintenance carried out and, as a result, the remaining houses, most of which were now empty, fell into serious disrepair.

In 2010, Liverpool City Council attempted to sell the whole of Granby to a developer. There was interest and a developer was selected but after a series of challenges the procurement process eventually stalled and the contract was withdrawn. By 2011, just four of the original 14 streets remained. Most of the houses were vacant and bricked up. Just 70 residents were left in the area. Yet the residents association that had formed in the 1990s to fight the demolition of houses was still present and they sensed that an opportunity had arisen.

They became a Community Land Trust in 2011 and raised funds for refurbishment and community control.

Key Features

Community Land Trusts are locally driven, controlled and democratically accountable organisations. Membership is open to all who live or work in the defined community, including properties that the Community Land Trust does not own. Members elect a volunteer board to run the Community Land Trust on their behalf on a day to day basis. The wider community in Liverpool L8 have offered Granby 4 Streets support from 2011, with open events taking place at Granby Market.

Granby 4 Streets deliver street events, social gatherings and participative projects, e.g. a planting group, to engage the immediate and wider community. They also use their website and social media presence to update and encourage participation and deliver a digital (and hardcopy) newsletter to boost information sharing.

Granby 4 Streets has a governance structure led by a board of Trustees that comprises:

  • One third of residents from the four streets.
  • One third of residents from the wider L8 area.
  • One third of stakeholders who work in the community with applicable skills, competencies and knowledge of the issues.

The Granby 4 Streets approach was to instigate, constitute and lead a network of projects, partnerships, and collaborations forged through longstanding negotiations with public and private stakeholders. The local authority transferred properties over to Granby 4 Streets in 2012 as an asset transfer. Steinbeck Studios, a social investor, offered an interest-free loan and funded the ‘vision document’ for the area that subsequently encouraged other partners to get involved. Steinbeck Studio provided project management in the early days and has now developed plans to redevelop homes on Ducie Street which will have a budget of several millions. Other houses in the Granby 4 Streets area are being developed by Plus Dane, LMH and Terrace 21 housing cooperative. Further financial support was obtained from Nationwide Foundation, Power To Change, Homes and Communities Agency, National Lottery, National CLT Network, Steve Biko Housing and Plus Dane Group, North West Arts Council, Trust House Foundation.

What impact has it had?

Granby 4 Streets has had an impact on Liverpool City Council’s thinking towards housing regeneration and how the council engages with local communities. There is evidence that the council has changed its approach to demolition. In 2016, another much larger area of derelict houses that was scheduled for demolition has been handed to developers for renovation.

Granby 4 Streets is cited in Liverpool Council policy as an example of community-led development. Granby 4 Streets are mentioned as proponents of good practice in terms of how residents and city officials work in partnership. They are also part of the Re: Kreators European network and they have recently presented to EU Urban Agenda ministers as proponents of good practice.

How is it funded?

Granby 4 Streets is moving towards a position of being financially sustainable. Income from rent for the houses, shops and workshop will pay the operating cost of the Community Land Trust and repayments on loans. They have calculated that every house they rent produces a surplus of £3,500 (USD $4,500) a year, which can be invested into the Community Land Trust. The set-up costs and capital costs for development work have been met by a series of grants and loans. The grants amount to £900,000 (USD $1.1 million) and are made up by:

  • £14,800 (USD $19,000) CLT feasibility grant (National CLT Network).
  • £128,000 (USD $164,000) affordable homes grant (Nationwide Foundation).
  • £32,000 (USD $41,000) feasibility grant (Homes & Communities Agency).
  • £37,500 (USD $48,000) grant (DCLG).
  • £10,000 (USD $13,000) feasibility grant – Four Corners (Heritage Lottery).
  • £10,000 (USD $13,000) project activity grant (Awards for All).
  • £385,000 (USD $ 496,000) community business development (Power to Change).
  • £249,000 (USD $ 321,000) Winter Garden (Arts Council).
  • £40,000 (USD $ 51,000) Winter Garden (Trusthouse Foundation).

There was also a development loan of £500,000 (USD $640,000) from Steinbeck Studio (the Jersey-based investor referred to earlier) in the project description. As Granby 4 Streets move into the next stage of their development, they are planning to use the sale of five homes to meet some of the costs. Projected income from the sale of Granby 4 Streets Community Land Trust’s five homes is £450,000 – £600,000 (USD $580,000 – USD $772,000) depending on valuations and confirmation of ‘affordability’ criteria at the point of sale.

Why is it innovative?

Granby 4 Streets is unique in the UK as a community-led regeneration of an entire neighbourhood. It is all the more remarkable because the community is amongst the poorest in the UK and has experienced perhaps the most extreme decline and dereliction seen anywhere in the UK in peacetime.

Ronnie Hughes, one of the founders and a Granby 4 Streets Trustee, said:

What’s happening in Granby is an important prototype for northern councils, who’ve been so badly hit by the cuts, two years ago, the whole area was nearly signed over to a private developer, but now the people who live here have finally got a formal stake in the place. It’s an extraordinary achievement – and now it’s extraordinary forever”

Community Land Trusts are relatively new to the UK, and although the number is steadily growing, Granby 4 Streets is the first Community Land Trust to focus on the renovation of existing buildings. Their regeneration model is innovative internationally and has been recognised by Swiss Community-Led Housing specialists Urbamonde as an international case study.

Granby 4 Streets has embraced art as a means towards regeneration. This has seen it commission innovative designs and architecture and has encouraged creativity. This approach has led to the creation of a social enterprise and has helped engage the wider community. In addition, this has led to wider recognition, most notably by winning the 2015 Turner Prize. The Turner Prize is the UK’s most prestigious art award and is organised by the Tate Gallery. This has opened up wide media attention and has considerably boosted fundraising activities.

What is the environmental impact?

The project involves the renovation of existing buildings rather than demolition and reconstruction, making use of existing resources and maintaining original structures where possible. Granby 4 Streets has ensured that the DIY spirit from which the Community Land Trust emerged and a desire to reduce environmental impact are incorporated into their designs, e.g. the Granby Rock household appliances manufactured by Granby Workshop.

One of the first activities of the community group which predated Granby 4 Streets was community gardening. The group that continues this work, the affiliated ‘Blooming Triangle’, have renovated and created new green spaces with the local community. They continue to work with residents in maintaining the status as winners of the North West in Bloom and as finalists in Street of the Year 2015 by The Academy of Urbanism, in making Granby the greenest area in the city. Granby 4 Streets has also leased five homes to Terrace 21, an eco-cooperative, who will retrofit five homes to ‘passiv haus’ standard.

Is it financially sustainable?

Granby 4 Streets is on a path towards financial sustainability. It has a 30 year business plan which sees the organisation become fully financially sustainable by 2021. Its early work was reliant on grants for capital costs and volunteers carrying out activities to keep revenue costs to a minimum. As the Community Land Trust grows it will develop more income generating potential. Income will derive from letting houses, leasing housing to other housing associations, letting meeting-room space and, in the future, it plans to lease shop space.

Granby 4 Streets has been very successful in fundraising to support the early development and initial capital costs of the project. They have also worked with social investors to access social finance. They aim to ensure that the organisation will not be reliant on restricted income or grants and will be able to further develop using their own generated income.

What is the social impact?

Granby 4 Streets has provided a focus for community dialogue and action, in a previously disempowered and ignored community. They have created a strong sense of solidarity around housing, green spaces and community ownership. Local volunteers have been instrumental in developing the projects and have been supported to develop their own capacity in all areas of the Community Land Trust’s operation.

Residents have been given the opportunity to come together and collaborate with international artists delivering sculpture and installations. Granby Workshop, a new social enterprise making bespoke household goods on Granby Street, employs 14 young local artists/creatives, working towards delivering orders from the Turner Prize exhibition. Granby Workshop have recently showcased at the International Business Festival 2016 in Liverpool. Granby Workshop will occupy space within the planned retail units to act as the hub for local retail, social and creative enterprises bringing further economic activity.

Granby Market has continued to expand and recently moved onto the main road, Granby Street, enabling it to grow and making it more prominent and visible. Building upon previous activity they have attracted internationally recognised poets and musicians to perform and co-produce with residents an atmosphere, activities and a sense of cohesion. This contributes towards the health and wellbeing of an engaged group of residents building their own social capital. Granby 4 Streets has to date created 50 new jobs in building construction, art and community organising. This is significant in an area where unemployment remains amongst the highest in the UK, especially among young people. The refurbishment not only boosted the local economy but also offered valuable training and employment opportunities.

Barriers

Granby 4 Streets overcame a huge barrier in negotiating the transfer of ownership of houses from Liverpool City Council to the Community Land Trust. This is particularly remarkable given the historic relationship between the community and the council. Other barriers it overcame include:

  • Commissioning competent and reliable contractors.
  • Additional building works outside the scope of the project due to unforeseen problems.
  • Volunteer board members having sufficient skills to oversee the works and feel comfortable challenging contractor decisions.
  • Obtaining funding that was flexible and responsive.
  • Establishing legal covenants to ensure that the properties meet mortgage criteria and are affordable for low-income community members in perpetuity.

They overcame these challenges by recruiting a specialist to help the board including representatives of Liverpool City Council and Steve Biko Housing Association (Liverpool’s only Black and minority ethnic (BME) housing group).

Lessons Learned

  • The need to evolve throughout the project lifespan and adapt the ways in which they work.
  • To stay focused on project aims and objectives rather than adapting the scheme or ideas to fit around funders’ criteria and timescales.
  • The importance of ensuring that the Board have the right skill set to deliver the project and having a plan to meet any gaps identified.
  • There was a need to commission specialist contractors to assist where there were gaps in expertise and knowledge such as contractor law and project management.

Evaluation

There is no formal project evaluation. The various funders have required regular feedback and some have commissioned external evaluations.

Recognition

  • The Granby 4 Streets Project was awarded the Turner Prize 2015 with their architects Assemble.
  • One of the four streets: Cairns Street was a finalist in the 2015 Academy of Urbanism’s UK Street of the Year.
  • Granby 4 Streets won a European urbaMonde Community-Led Housing Award in 2016 and they have recently been named in Nesta’s 50 New Radical Organisations.
  • Granby 4 Streets has attracted national media attention including items on BBC TV news and articles in the Guardian, Independent and Daily Mail newspapers.
  • They have also been used as a case study in a number of architectural, urban planning, geography and sociology dissertations, theses and peer reviewed articles. They have also contributed to a BBC programme on the history of architecture in the UK, appeared on several media arts and cultural programmes across Europe.

Transfer

The work of Granby 4 Streets has inspired and encouraged local housing associations to acquire and renovate empty properties within Granby. Current programmes by three housing associations will see 72 houses returned to use.

Granby 4 Streets is currently working with other groups across Liverpool, e.g. Homebaked Coming Home (social enterprise for bringing empty homes into use). They share their experience of moving from activism to organisational structures. They are collating what they believe are the important methodological approaches they took at each stage to share with other working class communities in other cities

Granby 4 Streets regularly hosts visitors to share their experiences with others. For example they run workshops (60 in 2016) for planning, architectural and social science students to influence place making and creating spaces for democratic management.

Authors:

50,000 Houses for War Victims

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50,000 Houses for War Victims

Mismatches Functional adequacy Services
Financing Demand subsidies Sustainable development financing Progressive financing Public-private collaboration
Urban Design Urban fabrics Services and infrastructure Inclusion
Promotion and production Participatory processes Self-management

Main objectives of the project

This project has provided humanitarian and financial support to help communities displaced as a result of the Sri Lankan civil war to rebuild their homes. The target is to fund and build 50,000 houses, for an estimated total of 225,000 people. The majority of the houses, 44,000 are self-build, 4,000 will be built by plantation workers, while only 1,000 are to be built by contractors.

Date

  • 2016:

Stakeholders

  • Promotor: World Habitat

Location

Continent: Asia
City: Ahmedabad
Country/Region: Ahmedabad, India

Description

Project Description

Following the prolonged civil war in Sri Lanka from 1983 to 2009, the Government of India took the decision to provide humanitarian and financial support to the Government and people of Sri Lanka to help them recover from the trauma of war. In total, the Government of India is supporting a number of self-help housing rehabilitation/development programmes costing over USD $240 million. Some of this funding is a grant, for example the funding for the 50,000 Houses of War Victims project, and some takes the form of long-term loan assistance.

For this project financial assistance and organisational support has been provided to help internally displaced people to construct their own homes. The target is to fund and build 50,000 houses, for an estimated total of 225,000 people. The majority of the houses, 44,000 are self-build, 4,000 will be built by plantation workers. One thousand houses were constructed by commercial contractors before the owner driven approach was introduced as a more suitable solution. The focus on self-build is designed to give people a real say in their own housing solutions.

The programme focuses on internally displaced people in dispersed, rural areas of Northern, Eastern, Central and Uva provinces of Sri Lanka. The basis of the programme is that people are enabled to return to land and property which they owned and lived in prior to the war. In effect, this means that some families are moving back to the area they left in 2009 or before. 

The houses that are developed are on average 550 ft2 in size, so relatively large compared to those often built as part of rehabilitation projects. The home owners are able to make decisions on the design, materials used, size of the house and whether they wish to add in their own savings or loans to include specific features or make the house larger.

Since the construction work started in 2012, forty-five thousand, two hundred houses of the 50,000 target have been completed. The houses are built on existing sites in villages or new sites provided by the Government of Sri Lanka.

Aims and Objectives

The main aim of the project is to deliver homes for internally displaced people in a quick and sustainable way. These people are the direct victims of the conflict: those who lost homes, property, assets, family members, livelihoods, income and social networks. The other beneficiaries are the plantation workers living in poor housing and environmental conditions for whom 4,000 houses are being constructed.

Though this project is confined to the provision of houses, it has laid a foundation for a people-sensitive and community-driven approach to development. Housing is the crucial first phase in a long-term rehabilitation process that must be eventually followed up by:

  • economic rehabilitation of the families who lost assets, jobs and means of livelihood;
  • rebuilding physical/social infrastructure and economic base of the area lost in the war;
  • rebuilding people, communities and social networks that suffered ruptured relations, shaken confidence, internal divisions and trust deficit and have seen much violence.The delivery of the phases beyond the house-building lie with the Sri Lankan government and the people of Sri Lanka but this project’s contribution is to develop a receptive climate for participative development action which supports future developments.

Context

The Sri Lankan civil war lasted 26 years and left large numbers of houses and public infrastructure damaged or destroyed. Around 160,000 houses were affected in the Northern Province alone. After such a long conflict, community life was shattered with networks and relationships broken down. The economy and governance structures were in crisis. Displaced families returning to their places of origin were housed in temporary shelters, constructed by the Sri Lankan Government, humanitarian agencies or families themselves. Families survived with minimal security and scant protection from the elements. People were living in widely dispersed sites, many in forests with poor road connectivity, no electricity or other services.

This project is working in the districts of Jaffna, Kilinochchi, Mullaithivu, Vavuniya and Mannar in the North and Batticaloa and Trincomalee districts in the East, which were areas of considerable conflict during the war and the most severely affected in terms of human and material losses: houses, physical and social infrastructure, transport, industry, commerce, business establishments, jobs and livelihoods were either destroyed or severely damaged.

Key Features

The focus on self-build housing changed the complexion of the reconstruction process and has planted seeds for people-led recovery.

Adopting an owner-driven approach meant:

  • putting owners in charge of house building instead of contractors;
  • handing over funds and decision making to individual families;
  • entrusting the delivery of the programme to people who are vulnerable (internally displaced people) and who had not recently had experience of being empowered to make decisions. This meant changing ways of working, setting aside apprehensions about shattered communities and discounting arguments that the families and communities would leave houses either incomplete or spend money elsewhere or construct poor housing. The role of the organisations supporting the implementation of the project was key in this regard as they were working with the communities at a local level. Empowering people with responsibility, decision making, money management and giving them a lead role in steering their own development process has enhanced their confidence and self-worth. The impact of this culture of self-help and dignity is demonstrated in the quality of houses built, their own financial contribution in enlarging houses and in the speed of construction as well as in the confidence they display in meeting other challenges.

The potential beneficiaries applied for inclusion in the project and the severity of need was used to for selecting those who would get involved and prioritised:

  • age (priority for older people);
  • poverty (priority for the poorest);
  • number of dependents (priority for the ones with more children and dependents);
  • women-headed families;
  • physical condition of the head of the family (wounded, disabled).

Both the beneficiary selection and grievance redressal systems involved the entire community, as the approved lists were displayed in public places for everyone’s information and intervention. Debate and discussion around the list and the openness of the system to listen to every view and opinion made the process participatory and democratic.

Besides officers of the Sri Lankan Government the four partner agencies, namely UN-Habitat, International Federation of Red Cross and Red Crescent Societies, Habitat for Humanity and National Housing Development Authority provide assistance in the identification and selection of the beneficiaries. The project wanted to serve the most severely affected people in the greatest of need.

The key features of the project can be summarised as:

  • Transparent system for beneficiary selection.
  • Re-settlement in the original village or new sites provided by the Government of Sri Lanka and approved by the community.
  • Making available 15 – 20 prototype house designs to select from with required modifications for climate, local traditions and cost effectiveness.
  • A house no smaller than 550 ft2.
  • Construction on self-build basis.
  • Grant of Sri Lankan Rupees (LKR) 550,000 (USD $3,800) per house towards construction costs.
  • Payment in four installments at specific construction stages through electronic transfer.
  • Facilitation through partner agencies for logistical support and technical assistance for speedy, cost effective and good quality construction via logistical support, technical guidance on construction, assistance in material procurement, quality, time and cost monitoring and account keeping.
  • Physical infrastructure and social amenities provided by the Government of Sri Lanka.
  • An effective grievance redressal system.

What impact has it had?

The project is still being completed and therefore it is a little early to expect it to influence policy or institutional change. However, this model of facilitation by partner agencies has been presented to the Government of India as a way to improve owner participation and the quality of construction in the national housing programme for rural communities.

The project goes beyond accepting the conflict/disaster victim communities’ right to housing and rehabilitation. It provides housing and infrastructure and it provides houses that are better and bigger than the minimum size prescribed and does so in a manner that builds community capacity to meet other aspects of full recovery challenge now.

How is it funded?

The Government of India provided a grant of LKR 34.8 million (USD $240 million) for this project.

Phase I for one thousand houses constructed by contractors at a cost of LKR 1.4 million (USD $10 million).

Phase II for the construction and repair of 45,000 houses had an outlay of LKR 33.4 million (USD $240 million) to cover the following:

  • Payment of fees to the four partner agencies.
  • Payment to beneficiaries for construction of a house – Total of LKR 550,000 (USD $4,000) in four instalments, (LKR 100,000 = USD $700; LKR 200,000 = USD $1,400; LKR 200,000 = USD $1,400 and LKR 50,000 = USD $350).
  • Payment to beneficiaries for repairs to houses – Total of LKR 250,000 (USD $1, 700) in three instalments (LKR 100,000 = USD $700; LKR 125,000 = USD $900 and LKR 25,000 = USD $200).

The cost of land, physical infrastructure and social amenities is met by the Government of Sri Lanka

The houses, both repaired and newly constructed, are ownership assets of the 50,000 families and so the costs of maintenance are the responsibility of the owners. The cost of maintenance of the physical and social infrastructure is borne by the Government of Sri Lanka through its departmental or development agencies.

Why is it innovative?

Self-build construction is not new in Sri Lanka. Houses had been constructed and projects had been implemented using that principle after the 2004 tsunami. What is new and an institutional innovation is the introduction of the partner agency as part of the organisational design for implementation. The facilitation role undertaken by the likes of UN-Habitat, International Federation of Red Cross and Red Crescent Societies, Habitat for Humanity and the National Housing Development Authority is new to Sri Lanka and the support and direction provided by these organisations has been key to the acceptance of the project by target communities and to the success of the project as a whole.

Innovation within a post conflict rehabilitation context can be expressed as follows:

  • Giving in kind, i.e. facilitation support rather than cash (benefitting families directly instead of Government to Government bilateral aid).
  • Self-build on a large scale programme instead of engaging commercial contractors.
  • Transfer of decision making responsibility to thousands of families.
  • Institutional innovation: conceiving, identifying, hiring, deploying and supervising work and performance of four partner agencies as facilitators, while accepting self-help as a community tradition.
  • The principle of “Building People and Communities while Building Houses” put the emphasis on the process as much as the product.
  • A government programme entrusting decision making to communities challenges custom and practice.
  • Investing in building a development platform while delivering a conventional service.

Though a majority of the home builders have used conventional materials and techniques, some innovations have been introduced by the partner agencies. A visit was arranged to Kerala, Gujarat and Maharashtra in India for staff from partner agencies so that they could see innovative materials, projects and experiments. Fifteen engineers and supervisors participated and tried many options such as rat-trap bonds for masonry; filler slabs for roofs; twin-pit systems instead of conventional soak-pit methods for latrines and cement soil blocks in place of bricks were tried out on experimental basis.

What is the environmental impact?

The choice of materials which are locally produced and available, usable by local craftsmen, easily repairable or replaceable, low cost and requiring low maintenance has been the main philosophy of the project. Home builders have been exposed to alternative materials, construction techniques and explained economic, environmental and social benefits. However, the project has not imposed any material or technique or technology on the home builders and the choice always remains with them.

In terms of the resilience of housing to natural disasters, several factors have been incorporated:

  • The structural design and detailing of the houses makes the structures disaster resilient, especially from cyclones and earthquakes.
  • The participatory process of decision making and construction has raised people’s overall awareness of natural disasters and how to reduce impact (bracing walls against earthquakes and roof anchors to stop roofs blowing off during cyclones).
  • The training of masons has also increased awareness and preparedness.

In addition, some of the partner agencies have developed features which help improve the wider environment. UN-Habitat has raised special funds for tree planting and developed a community supported tree planting program in new settlements.

Is it financially sustainable?

In terms of overall housing need in providing 50,000 houses, this project has met a quarter of the needs of the Sri Lankan people. The additional housing required and also the subsequent phase of this programme (focused on economic development and wider infrastructure) will fall to the Government of Sri Lanka to fund.

To reduce future costs for home owners care has been taken to produce houses of:

  • adequate size therefore reducing further construction costs;
  • safe and strong construction against earthquakes and cyclones;
  • good quality workmanship, materials and specifications;
  • reasonable sized plots of land.

What is the social impact?

The ‘owner-driven’ approach of this project has greater objectives than just the reduction in cost of construction through owner’s unskilled self-help labour contribution. The participatory/consultative approach is meant to see them as ‘owners’ and ’clients’ (as opposed to recipients of grants) and gives them decision making power. It has been noted that the system of self-build and decision making has not only improved the construction of the houses but has played a significant role in restoring people’s self-worth and cultivated a sense of dignity.

Housing is the first and the key input in the long term and multi-faceted rehabilitation and recovery process for the individuals and the communities. In the area of physical rehabilitation and full scale recovery much remains to be done in terms of development of infrastructure – physical and social, for example, the restoration of livelihoods, creation of jobs and employment generation. It is in that context that the social capital built through a participatory house building process will be advantageous. Over a year long process of engagement in decision making, responsibility sharing, problem solving, conflict resolving, finance management, delivering and achieving has left a more determined, confident and responsible individual and citizen.

Barriers

Initially the programme met many barriers:

  • lack of infrastructure facilities in the project areas;
  • restricted sand and timber permits;
  • social factors like alcoholism, divorce and separation;
  • increased costs of materials;
  • periodic inclement weather conditions;
  • lack of motivation for some and time constraint for others.

These barriers have been addressed by the project partners by:

  • working with government departments and suppliers to overcome gaps in infrastructure;
  • ongoing communication with government authorities to speed up the issuing of sand and timber permits;
  • the involvement of communities to address social issues;
  • collective procurement after researching sources;
  • adjusting the time of construction to accommodate the inclement weather;
  • activities to encourage motivation within the beneficiaries.

Lessons Learned

The success of the programme has been attributed to:

  • the attention given to factors such as involvement of beneficiaries in their house construction;
  • timely release of funds to beneficiaries;
  • transparency in beneficiary selection process;
  • the use of encrypted messages for transfer instructions to banks;
  • having an organised system of file handling;
  • regular monitoring of the project;
  • flexibility in adaptation to the ground conditions.

Evaluation

The houses have only recently been occupied and the program is still under implementation so no final assessment has been undertaken. However, a range of indicators have been considered during the development of the programme:

  • level of satisfaction of the users;
  • the sense of ownership they display;
  • the investment they make in extensions/upgrading;
  • evidence of togetherness and collective community action. In addition, there have been no cost escalations and no major delays to the construction process.

Discussions have started with local universities, NGOs, international development agencies and communities to undertake feedback studies on the impact of the owner-driven, self-help approach to construction.

Recognition

This is the first time that this project has been submitted for any award. However, the model has been acknowledged by the development partners in Sri Lanka including Diplomatic/UN Missions, INGOs and the Government of Sri Lanka.

Transfer

The model has already been adopted by the Indian government-owned Housing and Urban Development Corporation’s Committee on Rejuvenation and Strengthening of Building Centres Network, which is examining ways to revitalise the network of building centres in the country in order to support large-scale construction programmes. The approach of confidence building, motivating, initiative-taking and empowering the owners has been adopted for the 4,000 plantation workers’ houses, which are yet to be built. Beneficiaries and plantation companies have endorsed the approach. These houses were originally going to be constructed by contractors.

The positive outcome of the project approach, both in the well-constructed houses and in human terms (i.e. confident, self-respecting, initiative-taking communities) suggests the replication potential, not only in post-disaster reconstruction scenarios but also in normal circumstances where the clients are disadvantaged in some way.

Authors:

Promoting Eco-sanitation in Informal Settlements

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Promoting Eco-sanitation in Informal Settlements

Mismatches Functional adequacy Cultural suitability Vulnerable groups
Policies and regulations
Urban Design Environments Quality Equity
Promotion and production Self-management Cooperatives

Main objectives of the project

This eco-sanitation project enables marginalised communities in urban informal settlements to access basic services through the community-led provision of bio-centres, which provide toilets and bathrooms and an additional floor for housing, offices, business spaces, etc. The community development process enables people to gain skills and a strong sense of ownership and to deliver an eco-sanitation facility that fits local needs. To date, over 70 bio-sanitation facilities have been put in place across Kenya.

Date

  • 2015:

Stakeholders

  • Promotor: World Habitat

Location

Continent: Africa
City: Nairobi
Country/Region: Kenya, Nairobi

Description

Project Description

Through this eco-sanitation project, the Umande Trust seeks to involve marginalised communities living in urban informal settlements in accessing basic services through community-led provision of bio-centres. The Trust facilitates community participation and provides training and support to enable informal settlers to lead on the planning, design and management of the facilities. This community development process enables people to gain skills and a strong sense of ownership, and to deliver an eco-sanitation facility that fits local needs.

The facility is made up of a bio-sanitation facility (toilets, bathrooms) with an additional floor for housing, offices, business spaces, etc. The bio-gas generated from the facility provides clean energy for cooking and lighting.

The project started in January 2013 and, to date, has successfully put in place over 70 bio-sanitation facilities across Kenya in five counties: Nairobi (in Mukuru, Kibera, Mathare, Korogocho and Kibagare settlements), Kisumu, Nakuru, Embu and Kirinyaga. Five of the completed facilities also include a total of 23 housing units. These facilities are spread across schools and other institutions, urban informal settlements and market places around the country. The projects have so far worked with 70 self-help groups or community-based organisations and delivered facilities that each receive around 500 people per day.

Aims and Objectives

The overall objective of this particular project is to increase the use of eco-friendly sanitation technologies and their by-products for improved health and livelihoods in the informal settlements in Kenya by means of improved management of human waste, increased access to sanitation services and safe water through the construction of the sanitation facilities (bio-centres).

The initiative responds to issues that communities in informal settlements face in terms of lack of access to sanitation, inadequate housing and water crisis. Beneficiaries include:

  • community groups who manage the facility and benefit from economic returns from the use of toilets and from the businesses within the building such as kitchens, internet cafés, nurseries, etc.;
  • households living and working near the facility through improved sanitation;
  • disabled people, given the provision of accessible toilets;
  • children in school through improved sanitation and educational activities linked to some bio-centres such as libraries, gardening and environmental awareness activities;
  • community-based hygiene promoters through improved sanitation and increased opportunities to raise awareness of hygienic practices;
  • community-based workers who earn an income from being involved with the construction;
  • the residents of the five bio-centres (three in Mukuru, one in Korogocho and one in Kibera) that have built 23 houses between them through good quality affordable housing. These residents are from the informal settlements and have been chosen by the community groups;
  • the users of the by-products (residents and businesses within the facilities) have cheap access to energy for cooking, lighting, etc.;
  • the users of the additional services offered, i.e. internet connection; community courses on environmental issues, micro-credit, social audits; spaces for meetings, rehearsals and the screening of football matches.

Currently, only the occupiers of the building can make use of the bio-products. However, in the next five years Umande Trust plans to have a factory that can process and store the bio-gas in cylinders and the manure in containers. This will serve residents, households and small-scale businesses within the informal settlements.

Context

Around Kenya, houses in informal settlements are characterised by low-lying, non-permanent structures constructed of walls and roofs made of mud or iron sheet and concrete floors. These houses generally lack access to toilets, bathrooms, sewerage systems and proper lighting. As urban growth increases, the quality of the environment across informal settlements is deteriorating at an alarming rate. This is manifested in the loss of bio-diversity, the accumulation of solid waste and faecal matter, the increasing prevalence of disease and other indicators of low quality environmental factors. The geographical location of many informal settlements, which are often found in valleys, high risk zones etc., makes them difficult to access, leading to complex water and sanitation issues.

The limited access to sanitation means that residents have to use inadequate methods for waste disposal such as buckets, flying toilets[1] or open defecation. This hygiene disaster has created numerous disease outbreaks of cholera, dysentery and diarrhea. Various measures have been taken to help improve access to water and sanitation; such as communal pit latrines, portable toilets etc., but had not been able to tackle the scale and depth of the problem.

The eco-sanitation facilities (bio-centres) are designed by the community group to address the issues that the community faces in accessing decent sanitation, and other needs such as the lack of housing and multifunctional spaces.

[1] Use of plastic bags as toilets, which then get ‘flung’ away – hence the term ‘flying toilets’

Key Features

Umande Trust believes in community-led processes based on the full and effective participation of all stakeholders. The scope of activities within the programme include initial selection of the community group who will lead the delivery of the construction, research to determine the scale and location of the toilets, training the group on hygiene promotion, financial literacy and governance and the construction of the sanitation facility.

Initially, the Trust sends out a call for community groups to apply to manage the bio-centres, using posters placed within the informal settlements or via key stakeholders such as village elders, ward-level local government officers or members of the county assembly as a way of reaching community based groups.

The characteristics of a community group suitable to lead this work include:

  • Groups that have been in existence for more than six months.
  • A group with a set of values and focus or activity that binds them together already and where the income from the bio-centres is complementary to existing income streams rather than a sole source of income, for example:
  1. table banking: where members meet once every month, place their savings, loan repayments and other contributions on the table then lend either long-term or short-term loans to one or a number of interested members.
  2. merry-go-round: where members contribute a small sum of money on a regular basis and each time money is collected, the full sum is paid out to one of the members. The members take turns to receive the pay-out, so after one full cycle, every member of the group has had a turn.
  3. environmental groups that focus on waste collection, cleaning the environment or tree planting.
  4. art-based groups such as dance classes, yoga, drawing etc.
  • Groups that have been legally registered by the Government of Kenya, under the Ministry of Gender, Children and Social Development. Under the constitution, the group would have outlined how often they should meet and by looking at their records the Trust are able to see if they are following the objectives laid down in their constitution.
  • Groups that invest in their members by loaning or buying assets that will increase the membership of the group.
  • Some community-based groups involve purely women or girls but where there is a gender mix, the trust operate a 2/3 rule (i.e. a maximum of 2/3 of the management is male).

Once a group has been chosen, a design session is held in which they give inputs into what they want the building to look like as part of developing a work plan. The activities start with a survey to determine the number of users and their attitudes to fees for using the services. This involves quantifying the number of households in the informal settlement to establish potential demand to guide the design process.

The programme aims to build the capacity of the community-based organisation to manage the facility by offering training on financial management, marketing and governance, hygiene promotion, entrepreneurship skills and management skills so they can run the facility in a transparent and accountable manner. The design of the bio-centre is undertaken by the Umande Trust and the community so that the groups have the chance to choose what they want in the spaces built above the sanitation facilities. The groups are also in charge of hiring labourers from within the community. These people are trained on the job and earn some income from their work, while also gaining construction skills that they can use to gain employment. Umande Trust offers technical guidance through the process.

The money for the construction is deposited in the group’s bank account for easy accountability and management and in order to train the group to be accountable. For transparency, periodic accountability sessions are held to determine how much money has been used.

The construction phase itself consists of three stages:

  1. The construction of a bio-digester underneath the ground.
  2. Construction of the sanitation facility, toilets (female and male) with both sides containing specific toilets for people with physical disabilities and children.
  3. Construction of the housing units or other spaces on top of the sanitation facility.

Once the construction has been completed the group takes charge of managing the project with Umande Trust staff monitoring their progress and acting as advisor to the group. The Trust works closely with the county government and relevant ministries who are in charge of approvals i.e. of the land which is acquired through the groups and also the provision of water to the sanitation facility.

They also work with donors, who provide three types of funding:

  1. Donor funding/grants: these are funds that a donor has provided as they have seen a need that they want to address. These funds are supplemented by the group in terms of sweat equity.
  2. Loans: under the Umande Trust’s Sanitation Development Fund groups are able to apply for funds for the construction of these projects.
  3. Social entrepreneurship: this is the consultancy wing of the Umande Trust where expertise in the construction of the bio-centres is sought either from schools or public/private institutions.

What impact has it had?

The project has succeeded in developing an impact on the plans of local authorities and at a county-level, the bio-centre technology has been identified as a priority in ward development plans by the County Government. This has been achieved via a Memorandum of Understanding between the Umande Trust and the County Government which focuses on demonstration projects in the counties of Kisumu, Machakos and Busia. The local authorities in these areas have allocated funds to implement the bio-sanitation model as pilots within schools and market places to the tune of Kenyan Shillings (KES) 23,000 (USD $230,000). There is also an ongoing discussion on the development of a Memorandum of Understanding between the Umande Trust and Nairobi County, on the integration of the bio-sanitation model within health provision.

How is it funded?

The bio-centres are mostly funded through a mix of community contributions and international donor funds from organisations such as the French Development Agency, Oxfam GB, the Bill and Melinda Gates Foundation, the Swedish Embassy, the Finnish Embassy SustainableEnergy, etc. The local or national government and its agencies, such as the Nairobi Water and Sewage Company have also offered support. This income has been achieved as a result of fundraising activities by the Umande Trust but also individual schools/organisations.

For example, the implementation of one of the bio-centres in Mukuru started with an initial grant from the Embassy of Finland in Nairobi, and a Finnish civil society organisation, Wimma Liikuttaa ry. The total amount of this grant was KES 3.5 million (USD $35,000) and was used to cover the capital costs of the construction of the whole project: the toilets, bathrooms, housing, installation of bio-gas cookers and lighting in the houses.

The local community group within Mukuru contributed approximately 20% of in-kind support by undertaking the management of the excavation of the site for the bio-digester, ensuring the wider community were able to participate and managing the labourers, who came from the local community and who were paid for their work within the budget. The members of the group will provide security of the materials that will be in use during and after construction and project staff and labourers are also taken care of as not all settlements are safe. The Kenyan Government also contributed a lump sum of approximately KES 60 million (USD $630,000) to support the programme.

Since starting the project in 2013, the Umande Trust has made some changes to their financing model for the bio-centres, moving from a Build and Transfer model to a social entrepreneurship model which operates on a Build-Operate-Transfer basis. This revised approach works by supporting the construction of sanitation facilities by groups who are capable of managing the process and who have the prerequisite space and approval documents from the Government. The Umande Trust then enters into an agreement to provide a loan which will be recovered from the operation of the facility over an agreed period of time. Upon recovery of the capital investment and agreed interest, the facility is entirely transferred to the group concerned to run as a business venture for the benefit of all the members of the community.

There are three types of bio-centres:

  1. Bio-centres based in or near market places, serving traders and customers.
  2. Bio-centres based in residential areas, serving the residents within the informal settlements.
  3. School-based/community-based bio-centres serving users of these facilities in the area.The design of the bio-centres themselves is chosen by considering the population that will use the sanitation facility and the costs of construction might be as low as KES 1 million (USD $10,000) or as high as KES 5 million (USD $50,000) depending on the size and specification of the facility.In terms of the costs of the housing units, the usual housing costs in the informal settlements range from KES 2,500 (USD $25) to KES 4,500 (USD $45). The lack of access to basic services at home means that the residents are forced to cover the cost of toilets, water services and cost of fuels from their daily income. In comparison, the cost of the housing units at the bio-centres is of KES 5,000 (USD $50) for a large room and as low as KES 2,500 (USD $25) for a small room with amenities included: toilets, bathroom services, water and bio-gas for cooking and lighting. The revenue from the rental of these properties is managed by the community.

The bio-centres have been designed to be self-sustaining through income generated from the services offered: toilets, bathrooms, bio-gas, housing and rental space. As the bio-centres are constructed in different settlements there isn’t one generic model. Some bio-centres earn up to KES 91,000 (USD $900) a month with others earning as little as KES 30,000 (USD $300), depending on the size of the facilities and the levels of usage. The centres achieve an average income of KES 50,000 – 60,000 (USD $500 – 600) a month, which is paid into the bank account of the community group.

Why is it innovative?

Innovative design responding to multiple needs for sanitation, energy, income, community activities/services and housing: The eco-sanitation model of the bio-centre responds to the need for the provision of dignified sanitation and also to the high demand for energy by supplying safe bio-gas to households and by providing natural compost to improve urban gardening. Bio-gas use replaces the use of conventional fuels like kerosene or wood fuel, which in the long run supports the conservation of the environment by protecting forests. Beyond the provision of sanitation, the multifunctional facility provides spaces to include activities, businesses and services that the community has identified for the benefit of their neighbourhood, expanding the benefits to include income generation and social impact.

Use of technology: There are several technological innovations within the bio-centres, such as sensors at the entrance and counter systems in each toilet that provide a headcount of all the people accessing the facility. The bio-centres also include the use of digital platforms for payments such as M-Pesa and Kopo Kopo (operating systems for mobile payments), or BebaPay (a system supported by Equity Bank and Google that uses the Near Field Communication (NFC) technology. Users tap a card on their phone and the service charges are deducted and transferred directly to the group’s bank account). In this way, the community members and bio-centre managers can avoid dealing with cash directly, which has improved the control and security of financial assets, helped increased trust and transparency in handling finances and made the use of the facilities quicker and more efficient.

Community governance through design process and management: Their construction governance procedures ensure that community groups and neighbourhoods are at the driving seat in proposing and determining the architectural design and plan of the proposed bio-centre. Before construction, each community group establishes task specific teams to play key decision-making roles in construction, operation and management.

Examples of sub-committees:

  • Procurement and tender committee: ensuring transparent and affordable access to building materials;
  • Works team: responsible for planning and implementing works;
  • Audit team: responsible for audit reports during regular (monthly and quarterly) accountability sessions between members and staff of the organisation;
  • Business management committee: tasked with business planning and development of the facility as well as post construction management (hygiene, bio-gas, accounting etc.);
  • Executive committee: responsible for overall coordination and compliance with the Memoranda of Agreement.Community shareholding scheme: This scheme, designed for basic urban services, is to ensure that individual members of the community-based groups managing the bio-centres benefit from a profit-sharing scheme. The business plans in place stipulate that 60% of the incomes are allocated to members as dividends; 30% is set aside for operation and management and 10% is deposited in the Umande Trust’s Sanitation Development Fund.

What is the environmental impact?

The environmental issues addressed include sanitation, land and water pollution, renewable energy and atmospheric pollution. The project promotes renewable energy helping the shift from wood, charcoal, kerosene and gas to biogas for cooking. Bio-sanitation closes the loop in the waste management process by turning human waste into a resource. The bio-centres apply ecological sanitation principles to ensure that human waste is turned into valuable bio-products by producing gas through bio-digester systems and producing fertiliser as a by-product.

One standard bio-digester produces at least 12 m3 of bio-gas (1 m3 of bio-gas will generate 4,500–5,500 Kcal m2 of heat energy when burning effectively). This heat is sufficient to boil 100 litres of water or light a lamp with a brightness of 60 – 100 watts for four to five hours. And 30 m3 of biogas is equivalent to 18 litres of diesel oil. This renewable energy source has been used to power commercial and household activities within the facilities. Estimating an average per capita consumption of 3 kg of wood per day for energy (cooking, heating and boiling water) per household, the daily per capita demand of energy equates to approximately 6 kWh which could be covered by about 1 m3 of bio-gas. Biogas use, replacing conventional fuels like kerosene or firewood, helps in the conservation of the environment, in particular the trees surrounding the informal settlements. In addition, the bio-gas digester effectively reduces the amount of methane directly released into the atmosphere, by trapping it and facilitating its use as a green fuel.

The bio-centres also positively impact on the surroundings of the facility. Cases of flying toilets and open defecation within the informal settlements have dramatically decreased in areas where bio-centres are located. This containment of human waste also reduces the pollution of water bodies and helps to curb water-borne diseases. The bio-slurry produced by the bio-centres is currently used for urban greening in areas with space in the local area, improving the environment for residents and some of the bio-centres have embarked on activities to promote urban farming and tree planting. For example, the bio-centre within Mashimoni Primary School has organised an agriculture club.

Is it financially sustainable?

The project is self-sustaining as the bio-centres generate income from the use of the toilets, bathrooms, bio-gas and the rentals from the business space and housing. Approximately 300 people use the facilities on a daily basis each paying KES 5 (USD $0.05) for a toilet and KES 10 (USD $0.10) for hot water in the bathroom. Bio-gas is charged at KES 10 (USD $0.10) whereas traditional fuels such as firewood, kerosene cost KES 81 (USD $0.80) a litre and briquettes KES 20 (USD $0.20) respectively.

The centres achieve an average income of KES 50,000 – 60,000 (USD $500 – 600) a month which is ploughed back to finance future activities that may arise for consideration from the project and are then distributed as follows:

  • 60% is shared out as dividends to group members to be used as savings for members and/or can be used as loans to individual members.
  • 30% is used for the operational expenses of the facility including a salary for the caretaker, management fees, repairs and maintenance.
  • 10% is paid as a contribution to the Sanitation Development Fund which is a revolving fund financing sanitation owned and operated by Umande Trust for the benefit of the community group and to enable other facilities to be set up across the settlements in order to meet the growing demand for better services.

As donor funding has decreased, this revolving fund has been used as a way to help groups get loans for sanitation facilities and pay these back with 10% interest after completing the construction of the facility. This model was developed given demand from not only community groups but also institutions and landlords who weren’t able to get support from financial institutions or the government. This helps a greater number of people to access the funds lowering the reliance on other funding agencies and allows individuals, institutions or communities get funding and scale up the improvement of sanitation in low-income urban settlements.

The bio-centre involves many different stakeholders at a local level within communities and has generated both part-time and full-time work opportunities for the local community. Youth groups have particularly benefitted from the income generating opportunities attached to the bio-centres and the jobs associated with the construction of the facility. For example, in Lunga Lunga, the youth groups used their savings from the bio-centre to buy car washing equipment and employed other local young people to wash vehicles. Local people have also been able to access loans to start new businesses using the income from the bio-centres as security. The cashless system used provides more accuracy and transparency, making the project more financially sustainable and reducing risks of financial mismanagement.

The rates charged for renting the housing varies based on the size of the rooms and the local market conditions. They are generally in line with the cost of housing in informal settlements but offer housing of a much higher build quality and with access to sanitation. The costs of the energy coming from bio-gas are lower than conventional fuels and sources of energy/lighting and are relatively affordable for their users.

What is the social impact?

The approach also includes the establishment of working groups of people from the community who focus on areas such as finance, energy and sanitation, all of which helps strengthen ownership and participation. This participatory approach also enhances the involvement of women and young people. Through the project, they have had the chance to contribute towards community development through the setting up and running of the bio-centre and/or by initiating their own projects through the self-help groups within the settlements.

Community groups can manage the bio-centre effectively and this has been made possible through the training provided in the capacity development strategy on a range of topics including accountability, promoting hygiene, leadership, procurement and tendering procedures, record keeping, financial management and reporting, governance, etc. These, and other skills gained, allow members of local communities to have a means of earning a living.

The community spaces provided in the facilities have created a platform for dialogue amongst residents and as an opportunity to share common issues and offer a space for leisure activities (watching football matches, music rehearsals, etc.), and other services such as training, access to the internet etc. Some bio-centres incorporate community halls that allow for meetings and discussions to be held between leaders and residents or just for residents to use discuss issues or undergo training.

The dividends received from the income goes to the community groups and are used to support the community in a variety of ways. Increased access to sanitation facilities reduces the costs associated with seeking medical attention for water-borne diseases thereby reducing household bills. Frequent hygiene promotion activities are carried out by the group members in the neighbourhood and these directly involve residents, who are encouraged to get involved in community ‘clean-up’ activities and to dispose of waste correctly. Community education and sensitisation on conservation and hygiene have increased people’s awareness of the importance of practices such as hand washing after using the toilet to reduce disease outbreaks within the community.

Access to water, proper sanitation and bio-gas fueled stoves has lowered the incidence of common diseases such as eye infections, respiratory disease, smoking-induced coughs, diarrhea, dysentery, cholera and parasites among both adults and children. Women and children experience fewer bronchial problems and can expect to live longer; in turn the money they would use on going to hospital is saved.

The facilities are designed to be accessible to people with disabilities, which makes this an inclusive solution, which is appropriate for all ages and all physical conditions, hence reducing inequalities in terms of access to sanitation. An additional outcome that has been noted is that people living in the areas close to the bio-centres have started upgrading their own housing in line with the improvements made to their local area.

Barriers

Since the construction of the first bio-centre coincided with the general elections in 2013, there was a fear that the construction area would be unsafe due to civil unrest. This led to delays in the supply of materials and higher costs for materials as suppliers delayed transporting materials as tension was still high at the time and the increased prices were caused by suppliers attempting to protect themselves from losses.

The construction also coincided with a rainy period which led to the excavation site becoming water-logged. Some informal settlements have narrow roads making them inaccessible which made it difficult for lorries to access the site.

These challenges were addressed as follows:

  • A partnership with the local administration helped provide security which was maintained through frequent visits by the Local Administration Chief.
  • Signing a Memorandum of Understanding with different suppliers delivered a wide range of materials at different prices.
  • The lack of access to the site provided employment opportunities for young people in the area as they were used to carry materials from the drop off point to the site using wheelbarrows.

Some barriers remain in terms of resource availability, cultural barriers to using energy from waste and spaces that are linked to sanitation and limited dissemination of knowledge. There is unmet potential in terms of wider provisions of eco-sanitation but the Umande Trust aims to keep on partnering with communities to increase awareness of the benefits of the bio-centres.

Lessons Learned

  • Community participation in the management of services creates a sense of ownership and increases their responsibility.
  • Partnerships helped the organisation and communities to achieve their goals, which would otherwise be difficult to achieve.
  • Opportunities for joint planning and for periodically reviewing the project proved worthwhile as this helped raise awareness of the priorities for the organisation.
  • Community contracting and work-related interventions add value to poverty reduction strategies as they offer employment opportunities.
  • Integrating community contributions including at inception and design stages of the project help with a strong sense of ownership.
  • Income from facilities can provide an alternative source of finance for landlords.

Clear messages through targeted marketing are key as they can challenge and over the stigma associated with the use of bio-gas and bio-slurry from human waste. Effective marketing strategies have included:

  • Open days: where communities are able to access the toilet free of charge on a particular day or cook using bio-gas without paying.
  • Hygiene promotion: involving group members training residents on cleanliness and proper hygiene.
  • Different pricing: depending on the time of day, with higher rates charged at peak times (early mornings and evenings) helped with income generation and also helped lots of members of the community to access the facilities.

Evaluation

A range of tools are used by the Umande Trust to evaluate the programme:

  • Business plan with quarterly monitoring and reporting.
  • Financial reports including annual audits to review the progress of the groups.
  • Field visits by Monitoring and Evaluation (M&E) officer and Area managers.

Authors:

Urban Shelter Project

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Urban Shelter Project

Mismatches Functional adequacy Vulnerable groups New family structures
Urban Design Urban fabrics Environments Inclusion Equity
Promotion and production Public promotion Participatory processes

Main objectives of the project

The project works with Jordanian owners to refurbish uninhabitable properties to create homes. These are leased to Syrian refugees, rent-free for 18 months.  Funds are used to subsidy the refurbishments, which has a positive impact on the local economy by increasing the availability of housing and providing jobs, which helps to reduce conflicts between refugees and local people. To date, over 5,000 housing units have been improved, providing housing for over 18,000 refugees and creating over 20,000 short term employment opportunities.

The project works with Jordanian owners to refurbish uninhabitable properties to create homes. These are leased to Syrian refugees, rent-free for 18 months.  Funds are used to subsidy the refurbishments, which has a positive impact on the local economy by increasing the availability of housing and providing jobs, which helps to reduce conflicts between refugees and local people. To date, over 5,000 housing units have been improved, providing housing for over 18,000 refugees and creating over 20,000 short term employment opportunities.

Date

  • 2016:

Stakeholders

  • Promotor: World Habitat

Location

Country/Region: Jordan

Description

The Urban Shelter Project creates new housing units in Jordan for Syrian refugees to live in rent-free for 18 months. The project works with local property-owners whose properties are uninhabitable because they are unfinished or incomplete. The Norwegian Refugee Council provides funding to bring the properties up to acceptable standards. The refurbished homes are leased by the owner to a refugee family, rent-free for 18 months.

Norwegian Refugee Council also provides legal assistance services to Syrian refugees in regard to their rights and access to legal and civil documentation, refugee registration procedures and housing, land and property rights (including evictions, and landlord/tenant disputes).

To date, the project has:

  • Created 5,100 units benefitting 1,106 landlords.
  • Provided 18,127 refugees with shelter, 83% of whom are women or children.
  • Created 20,400 short term employment opportunities in northern Jordan, where, in the city of Irbid, the unemployment rate is the second-highest in the country at 21%.
  • Re-vitalised local economies by investing USD $10 million locally.

The project is ongoing and is continuing to fundraise to renovate additional properties.

Aims and Objectives

The main objectives of the project are:

  • to ensure that Syrian refugees can access suitable shelter;
  • to ensure the protection of vulnerable people;
  • to ensure that refugees know their rights and can voice those rights.

The high number of refugees in host communities is putting increased pressure on the local housing and labour market. This is a key source of tension between Syrian refugees and Jordanians. An estimated 20% of Syrian refugees living in host communities do not have rental contracts, which means that they are at constant risk of being evicted. This lack of security of tenure impacts on their ability to stay registered with refugee and Jordanian authorities, which is necessary in order for them to access humanitarian and state-provided services. This project therefore aims to:

  • Provide a secure, adequate and affordable shelter to vulnerable [1] Syrian refugees in out-of-camp areas of Jordan.
  • Limit the increases in rent prices at a local level by increasing the number of housing units.
  • Invest in the local economy, directly through conditional cash grants to Jordanian landlords and indirectly by creating income generation opportunities for skilled and unskilled labourers in the construction sector.

[1] Vulnerability criteria are used to assess those who would benefit the most from the intervention – single parents, single mothers, families, people with disabilities, people with a large number of young children. Preferential treatment is offered to these groups.

Context

Northern Jordan has experienced an enormous influx of refugees fleeing from the war in Syria. More than 635,000 have been registered by the United Nations since the war began in 2011. Whilst several large refugee camps have been built, 82% of Syrian refugees live outside the camps, mainly in cities and towns in the north of Jordan. This has created a significant additional demand and competition for housing, the impacts of this are felt not just by the refugees, but by Jordanians who have seen increases in housing costs.  As the conflict enters its fifth year the vulnerability of refugees increases as their ability to pay for services including housing decreases.

Eighty-six per cent of Syrian refugees are now living below the Jordanian poverty line. According to the UNHCR Vulnerability Assessment Framework Baseline Survey, 50% of the Syrian refugees outside camps are highly vulnerable from a housing point of view. Many Syrian refugees in Jordan are unable to secure adequate shelter for their families. One in five Syrian refugee households live in shelter which cannot offer them basic protection from the elements and may have leaking roofs or plastic sheets in place of windows. Almost half of all accommodation rented by Syrian refugees is also visibly affected by mould and moisture which has a negative impact on family health.

The latest nationwide statistics show that the main sources of income for Syrian refugee households are:

  1. Food assistance (25%);
  2. Income from unskilled labour (23%);
  3. Borrowing money (19%);
  4. Income from skilled labour (10%).

Some 23% of the refugee households assessed live in accommodation where kitchens and bathrooms do not meet minimum standards. In addition, the large refugee influx has significantly impacted on local rent prices, which have gone up by 13% compared to pre-crisis market prices.

The project strives to address the root of the housing crisis, contributing to an increase in the adequate housing stock in Jordan, as well as impacting on the local economy and social cohesion through the clear investment in the host community.  The project takes an integrated approach to the needs of refugees by first providing access to adequate shelter and then working to meet other housing needs, including security of tenure, providing conflict dispute resolution and giving support with documentation and legal assistance as required.

Key Features

Beneficiaries are selected by using the Vulnerability Assessment Framework Baseline Survey (using the VAF Welfare model 2015). Fifty per cent of the Syrian refugees outside the camps are highly shelter vulnerable. The majority of their monthly expenditure is spent on rent.

The Norwegian Refugee Council adopted various measures to ensure beneficiaries and local partners were involved and played an active, meaningful role in the programme:

  • Community Based Organisations and local authorities play a key role in disseminating information and referring potential property owners to the project;
  • Beneficiaries are offered but have the right to refuse a property if they have valid reasons not to live there; and
  • Syrian refugees have been involved in identifying the key vulnerability criteria used to assess people’s involvement in the project.Feedback from the people who are housed through the project is used to improve services and ensure accountability to beneficiaries. This information is collected through a variety of means such as surveys and one to one household interviews. Information, counselling and legal assistance work involves day to day listening and understanding the issues of Syrian refugees and trying to find real-time solutions to them. Landlords are included in this process and are also able to provide feedback and request assistance throughout the term of the lease. The project’s implementation is also coordinated with the local government through a Memorandum of Understanding with the relevant ministry in the Government of Jordan.

The activity involves upgrading existing housing units, including work to:

  • Improve durable protection from cold and wet weather and increase security and privacy. This includes adding permanent doors and windows; insulation (roof, doors and windows) and applying a base coat of plaster.
  • Inclusion of sources of renewable energy (solar thermal) and water conservation kits within the upgrading of properties.
  • Improve hygiene and access to water and sanitation facilities. This includes installing toilets, washing facilities; improving drainage; building new/expanding existing septic tanks; mending leakages in water supply; fixing drainage systems.
  • Improve connections to municipal infrastructure and services. This includes connection to water mains/installing water tanks; installing separate electricity meters.
  • Remove health and safety risks. This includes adding balustrades or barriers to stairs, balconies etc.; adding electrical earths, removing faulty wiring etc.; dismantling and removing any existing unwanted items and removing all debris.
  • Create separate sleeping areas to improve privacy and provide a warmer living area. This includes installing internal doors and lightweight partitions.
  • Ensure that people with disabilities can move around their home, use toilet facilities and enter/exit the home safely. This includes provision of equipment to ensure accessibility, and prioritise safety and dignity tailored to the specific needs of the individuals with disabilities.

The table below summarises the level of payments made to the landlords for upgrading their properties, based on the number of upgraded/livable housing units they can provide to refugees.

Number of Housing Units Investment limit (18 months’ rent free (Jordanian Dinars (JDs)) Minimum requirements
1 2,000 JDs (approximately USD $3,000)
  • Rent-free shelter for 18 months;
  • Security of tenure;
  • No evictions
2 3,000 JDs (approximately USD $4,000)
3 4,000 JDs (approximately USD $5,000)
4 5,000 JDs (approximately USD $6,000)

What impact has it had?

The Norwegian Refugee Council are not aware of any direct impacts on local or national policy as yet. However, the project has been successful in positively engaging the Government of Jordan at a local and national level to discuss the housing needs of refugees. This work has resulted in the signing of a Memorandum of Understanding with the Jordanian Government which had demonstrated the government’s buy-in to the project. One of the main components of the Memorandum of Understanding is the establishment of a steering committee comprised of representative of the various relevant ministries (Social Development, Municipalities, Planning and International Cooperation) along with the representatives from the local authorities of the areas targeted by the project. The steering committee positively influenced the project’s acceptance at national and local levels and provides a platform to ensure the sustainability of the project in the future.

The project has been able to protect and promote the rights to decent housing in a number of ways. Firstly, by directly increasing the supply of decent housing available to refugees. Secondly, the project has raised awareness of building codes with local contractors and has increased the expectation for compliance beyond the project’s own buildings. Thirdly, the project has been active in protecting refugees’ housing rights once they are in the new properties. Additionally, the Norwegian Refugee Council has been actively engaged with Jordan’s newly established Green Building Council advocating for environmental initiatives to be included.

 

How is it funded?

Five thousand, one hundred housing units have already been converted by the project using donations from the funders listed below. Future refurbishments are dependent on additional donor funding and further funding has been secured until September 2017.Costs are related to outputs – between 1,000 JDs (approximately USD $2,000) and 2,000 JDs (approximately USD $3,000) per housing unit – as well as operational costs including staffing, transportation and office rent and utilities.

The costs have been covered by direct funding from various donors including:

The scalability of the project is wholly dependent on funding. The Norwegian Refugee Council is actively fundraising to continue to further develop their work.

Why is it innovative?

Breaking with convention, the project sought to address multiple issues and not simply provide shelters for refugees. The project strives to address the root of the housing crisis, contributing towards an increase in the adequate housing stock in Jordan, as well as impacting on the local economy and social cohesion through a clear investment in the host community.

Investment into the local economy brings clear benefits in reducing conflict between refugees and local people. Supporting this initiative, the programme mapped the skilled labourers in different trades and locations and shared the contact list with the landlords, linking them to the labour market. This is also an example of supply chain innovation in the project and responded to a local need whereby there were insufficient labourers to respond to the construction programme.

In the context of the Jordanian rented housing sector, the provision of renewable energy (solar thermal) and water conservation kit is also innovative. It is only in very recent years that renewables have begun to be adopted and water conservation is still not consistently applied within construction or upgrading in Jordan and the project provides a platform for others to learn from and copy.

In this project, The Norwegian Refugee Council used Cash Transfer Programming as the delivery mechanism for the assistance to the landlord. In addition, as an additional feature the Norwegian Refugee Council provides the landlords with the opportunity to install solar water heaters in exchange for a reduction in rent (beyond the rent-free period) – and this option is clarified in the scope of works agreed with the landlord.

The approach taken by the Norwegian Refugee Council has included using proactive engagement with other key stakeholders e.g. local authorities and the newly established Green Building Council to inform them about the project which has strengthened the project itself and benefited the refugee communities more widely.

What is the environmental impact?

At the project design phase, an internal environmental impact assessment indicated that there were no significant risks to the environment associated with the project implementation and, therefore, no specific mitigation measures were put in place. This reflects principally the fact that the refurbishments and upgrades are not new build and therefore there is no issue of land take and its associated impacts on the environment.

The project involves the renovation of existing buildings rather than demolition and reconstruction and the Norwegian Refugee Council has incorporated renewable energy, energy efficiency and water conservation in the project design including:

  • Installation of solar water heating to households utilising renewable energy resource. The solar water heaters considerably cut down household energy bills and improve living conditions of beneficiaries;
  • Provision of energy efficient lighting which contributes further towards cutting down household energy bill;
  • The distribution of water saving kits to reduce household water consumption which, in addition to the environmental benefits, reduces the costs of water trucking and wastewater disposal faced by vulnerable households.

Overall with the emphasis on re-use of existing structures and the inclusion of renewable energy and water conservation measures the project is considered to have a positive impact on the environment when considered against the options associated with new build.

Is it financially sustainable?

Five thousand, one hundred housing units have already been converted by the project. Future refurbishments are dependent on donor funding. As of April 2016, funding is secured until August 2016. However, several proposals are under review by donors committed to supporting the project and the Norwegian Refugee Council is confident that the project will continue to be implemented in Jordan.

What is the social impact?

The high number of refugees in host communities in Jordan is putting increased pressure on the housing and labour markets. This is a key source of tension between Syrian refugees and Jordanians.

Without the project Syrian refugees would face protracted displacement with no or limited livelihood options which could result in:

  • Negative coping mechanisms adopted by vulnerable Syrian refugees e.g. prostitution, crime, exploitative labour.
  • Risk of deportation by Syrian refugees working illegally.
  • Return to Syria.
  • Involuntary returns to camp settings.

For Jordanian host communities:

  • Loss of income for construction labourers in areas of poverty in Jordan.
  • Mismatch between the demand and supply of affordable housing.

In a survey of Syrian refugees currently assisted through the project, 93% felt ‘secure’ or ‘very secure’ in their new accommodation compared to only 58% before. A third of all beneficiaries reported that they had previously lived in a basement, tent, warehouse or partially constructed house compared to their new accommodation which was either a flat or fully constructed house meeting minimum standards. Some 92% considered their new accommodation ‘good’ or ‘very good’.

The impact of the project on the Jordanian landlords and their families is longer lasting. The upgrading of the housing units directly impacts the value of the landlords’ housing asset and allows them to generate more income following the end of the project by entering the rental market.

Barriers

Several challenges have been highlighted in the implementation of activities:

  • The project’s detailed assessment of construction delays helped the Norwegian Refugee Council adapt and highlighted ways to reduce such delays in the future. One of the issues identified by the landlords as causing delays in the completion of the construction was the availability of skilled labourers. In an attempt to support the landlords overcome this challenge, the programme mapped the skilled labourers in different trades and locations and shared the contact list with the landlords linking them to the labour market. This is also an example of innovation in the project.
  • Some of the refugee families didn’t accept the housing offered to them. A detailed assessment of why showed interesting results. At the time of the assessment the level of non-acceptance was 15%. Findings from the assessment included a better understanding of the refugees’ perception of the importance of, for example, the proximity of the housing to services and markets. As a result the criteria used to select properties were revised and proximity to services and markets were given a higher priority.
  • Eighty per cent of refugees in Jerash governorate and 61% in Aljoun chose to live there because they had family close by, while only 13% and 28%, respectively, chose to live there because of low rents. This highlights the significance of social networks in refugee housing choices. This has only proved to be a barrier for the project in being able to find enough properties close to people’s relatives. However, by involving the community and with the support of local authorities, the impact of more outreach focused on Jordanian landlords increased the availability of properties in most locations.
  • Overcrowding and sub-standard housing conditions in urban areas may result in increased family violence and early marriage of girls. And although this has not been a noticeable issue specifically within the project, protection measures are mainstreamed through all of the Nowegian Refugee Council’s activities with referrals made to specialist sources of support.
  • The lower costs of supporting refugees outside camps means that the demand for provision of urban shelter by humanitarian organisations is likely to rise which increases the importance of advocacy efforts with the main donors and stakeholders to ensure continued support for extremely vulnerable cases. In addition, the programme is looking at various interventions supporting the livelihoods of the refugee households, and promoting their engagement in useful income generating activities (such as in the construction sector or in home based businesses) in order to grow their independence from humanitarian assistance.

Lessons Learned

  • Integration of legal assistance and security of tenure into the housing project was vital to ensure the sustainability of the activities and provide, as far as is possible, protection from eviction.
  • Coordination with the hosting government at national and local level was instrumental in ensuring buy-in and the smooth implementation of the project, and allowed the Norwegian Refugee Council to be better placed in order to reach beneficiaries in different governorates.
  • The project design which included significant benefits for the local community in terms of conditional cash grants mitigated any likelihood of increased tension between host and refugee communities. It also increased the ability of the local communities to cope with the protracted crisis by increasing the number of housing units and also mitigating the increase in rent prices.
  • Building partnerships with local organisations helped the acceptance of the programme and empowered them with the learning and training they would need to implement similar projects in the future. It also increased the reach of the programme and allowed better access to beneficiaries in different locations.
  • The coordination efforts with other humanitarian actors at a national and local level helped with the quality of the beneficiary selection process by avoiding duplication and by standardising the methodology used by different organisations.  And the setting up of various referral mechanisms ensured that the assistance given to refugees was timely.
  • The approach of actively engaging with local governors, local authorities and community-based organisations, as well as developing legal guidance for project activities, could be even more valuable in the future if the urban shelter programme is expanded.

Evaluation

The Norwegian Refugee Council has rolled-out a consistent approach to monitoring and evaluation across all its Middle East country operations. The roll-out also includes a complaints, response and feedback mechanism.

For many years Norwegian Refugee Council has used standard indicators across all of its operations, first through its core activity database and now its global output reporting system. It ensures that there is maximum accountability to beneficiaries and that there are systems in place which will support the improvement of the programme during its course.

Technical monitoring of the shelter component of the programme is provided by civil engineers on the Norwegian Refugee Council staff, supporting and following up with landlords in their implementation of construction works. The engineers ensure that the construction work is undertaken to an adequate, safe standard and in a timely way. In addition to technical supervision, the Norwegian Refugee Council undertakes regular visits to the beneficiaries following up on their experiences of living in the housing and trying to mitigate any disputes.

An external evaluation of the project was completed in 2015, with recommendations that have been incorporated into the project design and processes in order to better reach the target objectives. One of the recommendations of the external evaluation was that the programme should consider a more ‘area-based’ approach to programming in addition to strengthening engagement with local stakeholders and organisations. As a result, in 2016 the Norwegian Refugee Council started the implementation of its community-based approach in programming ensuring different projects and interventions are implemented together in order to maximise the impact on beneficiaries.The impact of the project on host communities has not been looked at in depth, beyond the economic impact.

Recognition

The Integrated Urban Shelter Project was selected and presented as good practice programming during the Mediterranean Municipalities at the Forefront of the Refugee Crisis: Peer-to-Peer Learning Workshop for Communities Hosting Refugees organised by the World Bank and Crisis Management Initiative (CMI) in Amman in 2016 and has received considerable attention in the media within and beyond Jordan including:

Transfer

The Norwegian Refugee Council is keen to continue scaling up the project within Jordan – the only barrier is funding. The approach could be a replicable model in other emergency settings and bridge the gap between humanitarian and development approaches in the shelter sector. The project in Jordan was developed from a similar project implemented by the same organisation in Lebanon, where other organisations involved in shelter are now replicating the intervention.

In Jordan, the Norwegian Refugee Council is the only organisation involved in implementing this project. However, it is included as a priority shelter intervention in the Jordan Response Plan for the Syria Crisis and the Shelter Working Group has developed detailed technical guidance on how to implement the project. Transferring the project into similar settings and repeating success is very much dependent on communicating the process. The Norwegian Refugee Council is actively engaged outside Jordan with various working groups such as the Shelter Cluster, where this approach is being discussed.

Authors: